Job Overview
Location
Kassel
Job Type
Full-time
Category
HR & Recruiting
Date Posted
May 13, 2026
Full Job Description
đź“‹ Description
- • Assistenz (w/m/d) - Home-Office: Support the Major & Complex Loss team in operational daily business, primarily from home office with occasional on-site presence in Felsberg or Düsseldorf.
- • What the person will do day to day: Support experts and managers in claims handling, coordinate and organize field service appointments, plan and align efficient travel routes, set up and maintain claim files in relevant systems, book business trips and hotels, assist in planning and executing internal and external events, manage follow-ups and status updates, ensure careful file management and document handling, and serve as a central point of contact via professional phone communication.
- • About the team or company: Sedgwick Germany GmbH, part of the global Sedwick Group, is a leading provider in claims management, risk analysis, and expert reporting. It combines corporate stability with mid-sized flexibility, serving mainly insurance clients with a 'we care' culture, flat hierarchies, and short decision-making paths. Recognized as a top workplace by Newsweek, Great Place to Work®, and Fortune Best Workplaces in Financial Services & Insurance.
- • What the person can learn or achieve in this role: Develop expertise in claims administration within a complex, international environment; gain experience in cross-functional coordination and digital tools; grow professionally in a supportive, learning-oriented culture with access to Workday Learning and Sedgwick University; achieve work-life balance through hybrid work and flexible arrangements like Workation.
🎯 Requirements
- • Ausgeprägte Serviceorientierung sowie ein professionelles und freundliches Auftreten
- • Hohes Organisationstalent mit der Fähigkeit, den Überblick zu behalten
- • Kommunikationsstärke im Umgang mit unterschiedlichen internen und externen Stakeholdern
- • Sorgfältige, strukturierte und präzise Arbeitsweise
- • Fähigkeit, mehrere Aufgaben gleichzeitig zu steuern und effektiv zu priorisieren
- • Hohe System- und Datenaffinität sowie sicherer Umgang mit digitalen Tools
🏖️ Benefits
- • Kostenfreie Weiterbildungsmöglichkeiten über Workday Learning und die Sedgwick University
- • Zusatzleistungen wie Wellpass für Sport & Entspannung, Jobrad Leasing, vermögenswirksame Leistungen, Tiefgaragenparkplatz, freie Getränke und Snacks im Büro
- • 30 Tagen Urlaub und zusätzlich am 24.12. und 31.12. frei
- • Möglichkeit von 20 Arbeitstagen im Ausland als "Workation"
Skills & Technologies
About Sedgwick Claims Management Services, Inc.
Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.
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