Job Overview
Location
India
Job Type
Full-time
Category
DevOps
Date Posted
June 19, 2026
Full Job Description
📋 Description
- • Lead strategic initiatives focused on revenue growth and product expansion across HighLevel’s global SMB and agency customer base.
- • Analyze product usage patterns, customer segmentation, and monetization metrics to identify high-impact growth opportunities.
- • Collaborate with product, engineering, marketing, and sales teams to define and execute go-to-market strategies that drive adoption and retention.
- • Develop and own key performance indicators (KPIs) related to revenue, customer lifetime value (LTV), churn, and feature adoption.
- • Translate complex data insights into actionable strategic roadmaps that align with HighLevel’s mission of simplifying business operations for millions of SMBs.
- • Evaluate new market opportunities, competitive dynamics, and emerging trends in AI-powered business operating systems to inform product evolution.
- • Partner with regional leadership to tailor growth strategies for key markets across 150+ countries where HighLevel operates.
- • Present strategic findings and recommendations directly to executive leadership, influencing product prioritization and investment decisions.
- • Own the end-to-end lifecycle of growth experiments, from hypothesis formulation to impact measurement and scaling.
- • Leverage HighLevel’s infrastructure of 2.5 billion daily message events and 250+ microservices to uncover behavioral patterns that drive revenue.
- • Work closely with customer success and support teams to understand pain points and translate them into product-led growth initiatives.
- • Build and maintain relationships with cross-functional stakeholders to ensure alignment on growth objectives and execution timelines.
- • Monitor and report on the impact of strategic initiatives using real-time data from HighLevel’s 250 terabytes of distributed data systems.
- • Drive initiatives that contribute to HighLevel’s goal of enabling over 1.5 billion monthly messages and 20 million monthly conversations for SMBs.
- • Ensure all growth strategies are scalable, sustainable, and aligned with HighLevel’s remote-first, ownership-driven culture.
- • Champion data-informed decision-making across teams, promoting transparency and accountability in growth planning.
- • Support the scaling of HighLevel’s ecosystem value, which has already generated over $7 billion in customer-generated value.
🎯 Requirements
- • Proven experience in revenue strategy, product growth, or business development within a SaaS or technology platform environment
- • Demonstrated ability to analyze large-scale behavioral data (e.g., API usage, event volumes, customer segmentation) to drive growth decisions
- • Strong track record of leading cross-functional initiatives that directly impacted revenue or product adoption metrics
- • Experience working in a global, remote-first organization with distributed teams across multiple time zones
- • Expertise in building and owning KPIs related to customer retention, LTV, churn, and monetization
- • Ability to translate complex technical systems (e.g., microservices, distributed data architectures) into strategic business insights
🏖️ Benefits
- • Work as part of a global, remote-first team with over 2,000 members across 10+ countries
- • Contribute to a platform enabling over 1 million businesses and generating $7 billion in ecosystem value
- • Access to HighLevel’s AI-powered business operating system for personal and professional use
- • Culture that celebrates initiative, clarity, and execution with autonomy over strategic outcomes
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About HighLevel Inc.
HighLevel Inc. provides an all-in-one SaaS platform that consolidates marketing, sales and CRM tools for agencies and small businesses. The cloud software unifies landing pages, email and SMS campaigns, funnels, pipeline management, appointment scheduling, reputation management, two-way messaging, automation workflows, analytics and white-label capabilities. Designed to replace fragmented point solutions, it lets agencies resell the platform under their own brand, manage multiple client sub-accounts from a single dashboard and scale recurring revenue. Founded in 2018, the company is headquartered in Dallas, Texas, and serves tens of thousands of agencies worldwide.
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