Job Overview
Location
US - San Francisco
Job Type
Full-time
Category
DevOps
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Own the end-to-end risk lifecycle for complex merchants, conducting holistic fraud and credit risk assessments with high efficiency and precision.
- • Conduct daily case reviews of merchant risk applications, managing high-volume queues while maintaining accuracy and compliance with risk policies.
- • Write independent SQL queries to extract, join, and analyze data for root-cause analysis of chargeback spikes, fraud trends, and exposure anomalies.
- • Design, build, and maintain real-time risk dashboards using Looker, Tableau, or similar tools to monitor portfolio health and provide actionable insights to stakeholders.
- • Act as a consultative partner to the Commercial team, clearly communicating the rationale behind risk decisions—credit, fraud, or regulatory—and aligning growth with Airwallex’s risk appetite.
- • Educate internal stakeholders on merchant-specific exposures, trade-offs, and risk implications using data-backed rationales to drive informed decision-making.
- • Identify manual workflows and operational “toil” in merchant onboarding and risk review processes, then proactively develop scalable solutions to automate or streamline them.
- • Collaborate with Engineering and Product teams to translate insights from daily case reviews into automated risk tools, policy changes, and system improvements.
- • Build systems and documentation from scratch when existing processes are inadequate, embodying a founder mindset by turning observations into scalable operational frameworks.
- • Maintain a data-first approach to risk evaluation, interpreting quantitative signals to uncover hidden risks and opportunities beyond surface-level metrics.
- • Balance speed and rigor in decision-making, moving quickly to resolve urgent cases while ensuring long-term risk controls are embedded into operations.
- • Continuously iterate on risk methodologies by leveraging real-world case data to refine policies, reduce false positives/negatives, and improve overall portfolio quality.
- • Serve as a bridge between risk operations and commercial teams, ensuring alignment between growth objectives and risk mitigation strategies.
- • Maintain strict adherence to fraud prevention standards and regulatory expectations while optimizing for scalability and operational efficiency.
- • Use AI tools to enhance analytical speed and problem-solving without compromising accuracy or compliance.
- • Deliver clear, concise explanations of complex risk concepts to both technical and non-technical audiences across departments.
- • Drive operational excellence by embedding continuous improvement into daily workflows, ensuring risk processes evolve as the business scales.
🎯 Requirements
- • 3+ years of experience in Merchant Risk, Fraud, or Credit Risk within Fintech or Payments.
- • Proficiency in SQL: Comfortable writing queries to join tables and extract insights independently.
- • Technical Resourcefulness: Experience building data visualizations and dashboards (e.g., Looker, Tableau, Sigma).
- • Risk Expertise: Strong understanding of credit risk evaluation methodologies, including industry verticals, business models, and financial statement analysis.
- • Communication: Ability to clearly explain complex risk decisions and policies to both internal stakeholders and external customers.
- • High Agency: Demonstrated founder mindset—proactively identifying and solving process gaps without being asked.
🏖️ Benefits
- • Opportunity to work at a US$8 billion fintech leader with global scale and backing from top investors including Visa, Mastercard, Sequoia, and Salesforce Ventures.
- • Collaborative environment with over 2,000 innovative team members across 26 global offices.
- • Exposure to cutting-edge payments infrastructure and embedded finance products used by major global businesses like SHEIN, Qantas, and Brex.
- • Accelerated learning and ownership in a high-growth startup environment with real impact on product and policy.
- • Access to AI tools to work smarter and solve problems faster.
- • Equal opportunity employer valuing diversity and inclusion across all dimensions.
Skills & Technologies
Junior
Onsite
Degree Required
About Airwallex (UK) Limited
Airwallex is a global financial technology company providing cross-border payment and banking infrastructure for businesses. It offers multi-currency accounts, foreign exchange, card issuing, expense management, and embedded finance APIs. Founded in Melbourne in 2015, the company serves enterprises and SMEs across Asia-Pacific, Europe, and the Americas, operating under licenses in multiple jurisdictions and processing billions in annualized transaction volume.
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