Associate Order Processor

📋 Description

• • Intake and receive documents submitted to First American via mail or email for title clearance purposes
• • Sort incoming documents based on designated shipping locations to ensure proper routing
• • Ship processed documents to clients or recording offices in accordance with specific client requirements
• • Review all documents for accuracy and correct any errors or discrepancies before processing or shipment
• • Generate, run, and review internal and external reports related to order tracking and document status
• • Track computer-generated and manually entered orders through designated systems to maintain accurate records
• • Perform data entry and document handling tasks using computerized systems and applications
• • Maintain high standards of precision and timeliness when processing high volumes of orders
• • Apply common sense and problem-solving skills to resolve issues with documentation or delivery instructions
• • Communicate effectively with internal teams and external customers to clarify document needs or resolve processing delays
• • Adapt to changing priorities and work efficiently under pressure while maintaining attention to detail
• • Perform additional duties as assigned to support the overall order processing workflow
• • Ensure compliance with internal procedures and client-specific requirements for document handling and recording
• • Collaborate with team members to meet daily processing targets and maintain workflow efficiency
• • Utilize MS Excel and other software tools to manage data, track orders, and generate reports
• • Maintain confidentiality and security of sensitive real estate and financial documents
• • Follow established protocols for document organization, storage, and retrieval
• • Support team goals by consistently meeting accuracy and turnaround time benchmarks
• • Participate in training sessions to learn new systems, procedures, or regulatory updates
• • Contribute to a positive, inclusive team environment by demonstrating respect and professionalism
• • Remain flexible in handling varying workloads and shifting deadlines without compromising quality
• • Apply basic math skills to verify figures, quantities, or fees associated with document processing
• • Demonstrate strong written and verbal communication skills when interacting with colleagues and clients
• • Work independently with minimal supervision while adhering to company policies and procedures