Associate Payroll Analyst

Trustly Group AB

Job Overview

Location

Lisbon, Portugal (EU)

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a key contributor to the global payroll operations team, ensuring accurate and timely processing of employee compensation across multiple European jurisdictions.
• Collaborate with HR, finance, and local legal teams to maintain compliance with national labor laws, tax regulations, and social security requirements in Portugal and other EU countries where Trustly operates.
• Verify and reconcile payroll data from multiple sources including time tracking systems, HRIS platforms, and benefit providers to ensure 100% accuracy in gross-to-net calculations.
• Process payroll cycles on a bi-weekly or monthly basis, depending on local statutory requirements, and ensure all payments are disbursed on schedule with full auditability.
• Identify, investigate, and resolve payroll discrepancies, employee inquiries, and tax withholding errors in a timely and professional manner.
• Maintain up-to-date knowledge of evolving payroll legislation across EU member states and proactively update internal procedures to reflect regulatory changes.
• Support the implementation and optimization of payroll automation tools and integrations to improve efficiency, reduce manual errors, and enhance data integrity.
• Prepare and distribute payroll reports to internal stakeholders, including finance, department heads, and regional managers, with clear breakdowns of labor costs, deductions, and tax liabilities.
• Assist in annual payroll audits and government reporting submissions, including but not limited to social security filings, wage reports, and year-end tax documentation.
• Act as a trusted point of contact for employees regarding payroll-related questions, including payslip interpretation, tax code updates, and benefit deductions.
• Work closely with external payroll service providers and vendors to ensure service level agreements are met and service quality remains at the highest standard.
• Contribute to continuous improvement initiatives by documenting processes, identifying bottlenecks, and proposing scalable solutions for growing international payroll needs.
• Participate in cross-functional projects related to HR system migrations, global compensation benchmarking, and payroll system integrations with ERP platforms.
• Ensure all payroll activities adhere to Trustly’s internal controls, data privacy policies, and GDPR compliance standards.
• Maintain strict confidentiality of employee compensation data and handle sensitive information with the highest level of discretion.
• Support the onboarding of new international hires by coordinating with local payroll providers to ensure accurate setup of tax profiles, bank details, and benefit enrollments.
• Track and monitor payroll-related KPIs such as processing accuracy rates, cycle times, and employee satisfaction scores to drive performance improvements.

🎯 Requirements

• Proven experience in payroll processing within a multinational or EU-based environment
• In-depth knowledge of Portuguese and broader EU payroll regulations, tax codes, and social security systems
• Proficiency in HRIS and payroll software systems (e.g., SAP, Workday, ADP, or similar)
• Strong attention to detail with a track record of zero-error payroll execution
• Ability to manage multiple payroll cycles across different jurisdictions simultaneously
• Excellent communication skills for interfacing with employees, HR, and finance teams

🏖️ Benefits

• Competitive salary and annual performance bonus
• Comprehensive health insurance coverage
• Flexible working hours and hybrid work model
• Paid time off and public holidays in line with Portuguese law
• Professional development budget for certifications and training
• Access to global team events and wellness programs

Skills & Technologies

Junior

Onsite

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Trustly Group AB

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About Trustly Group AB

Trustly Group AB is a Swedish open-banking payments company founded in 2008 that enables consumers to pay merchants directly from their bank accounts without cards or wallets. It connects to over 6,000 banks across Europe and North America, processing real-time account-to-account transfers for e-commerce, gaming and financial services. The firm licenses its payment initiation services to merchants and partners, earning fees per transaction. Headquartered in Stockholm, Trustly is regulated as a payment institution by the Swedish FSA and holds EMI licenses in multiple EU jurisdictions.

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