Job Overview
Location
United States of America, North Carolina (Remote)
Job Type
Full-time
Category
Product Management
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Lead the local site team in designing and implementing industrial water treatment programs for customers in North Carolina.
- • Conduct routine service visits and testing to ensure the safe and effective operation of water treatment programs, generating and distributing detailed reports after each visit.
- • Identify, assess, and resolve technical issues at customer facilities, communicating concerns to customers and developing corrective action plans while keeping the sales account manager informed.
- • Identify and pursue growth opportunities with existing customers and support sales efforts for new prospect accounts by providing technical insights and program recommendations.
- • Train customer personnel on the proper monitoring, application, and handling of water treatment chemistries used at their facilities.
- • Analyze operational data using key performance indicators (KPIs) to evaluate program effectiveness and ensure compliance with performance benchmarks.
- • Report safety metrics and compliance data directly to customers to maintain transparency and reinforce safety standards.
- • Maintain accurate records of service activities, customer interactions, and treatment program outcomes to support continuous improvement and accountability.
- • Collaborate with internal teams including sales, technical support, and logistics to ensure seamless delivery of water treatment solutions.
- • Adhere to all company safety protocols and regulatory requirements during field operations and customer engagements.
- • Utilize company-provided monitoring and control systems to optimize treatment outcomes and deliver data-driven recommendations.
- • Travel to customer sites within the designated service region to perform on-site evaluations, troubleshooting, and training sessions.
- • Maintain a professional presence and strong customer relationships to reinforce Solenis’s reputation for quality and reliability in industrial water treatment.
- • Support regional sales objectives by aligning technical service activities with business growth targets and customer retention goals.
🎯 Requirements
- • Bachelor’s Degree or 5+ years of relevant industrial experience
- • Must possess a valid Driver’s License and acceptable Motor Vehicle Record
- • 5 years of experience working in a Pulp & Paper or Water facility
- • Must be within a commutable distance to Riegelwood, NC
🏖️ Benefits
- • Competitive health and wellness benefit plan
- • 15 days of paid time off
- • Competitive salary with discretionary bonuses
- • Company car provided for travel convenience
- • 401k Plan
- • Continuous professional development and growth opportunities
Skills & Technologies
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About Solenis LLC
Solenis LLC manufactures specialty chemicals for water-intensive industries worldwide, including pulp and paper, oil and gas, power, chemical processing, mining, municipal, and biorefining. Products include process, functional, and water treatment chemistries plus monitoring and control systems designed to improve operational efficiency, extend asset life, and reduce environmental impact. Headquartered in Wilmington, Delaware, the company operates research, manufacturing, and sales facilities across more than 130 countries.
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