Associate Service Technician, Plainview (2nd Shift)

📋 Description

• • Join Lucid Motors, a pioneering force in luxury electric and mobility, and contribute to shaping the future of sustainable transportation.
• • As an Associate Service Technician on the 2nd shift in Plainview, NY, you will play a crucial role in ensuring that every Lucid vehicle meets our exacting standards before it reaches our discerning customers.
• • Your primary focus will be on performing comprehensive Pre-Delivery Inspections (PDI), executing detailed cosmetic services, conducting thorough test drives, and undertaking basic repairs to guarantee each vehicle is in pristine condition.
• • This role offers a unique opportunity to apply your technical aptitude and passion for electric vehicles in a dynamic, fast-paced environment, directly impacting customer satisfaction and brand reputation.
• • You will be instrumental in the final stages of vehicle preparation, ensuring a flawless handover experience for every new Lucid owner.
• • A key expectation of this role is the commitment to obtaining relevant ASE certifications within 6-8 months of your start date, with Lucid Motors fully reimbursing the costs associated with successful completion, supporting your professional development.
• • Responsibilities include performing a range of basic repairs on Lucid vehicles, which may encompass the removal and replacement of parts, minor body adjustments, tire and wheel exchanges, and comprehensive functionality testing.
• • You will conduct detailed test drives to identify and rectify any potential issues, ensuring optimal performance and drivability.
• • Efficiently manage and administer work orders, meticulously documenting all vehicle interactions and service performed.
• • Utilize the appropriate software suite to accurately and completely record all vehicle service data, maintaining a high standard of documentation.
• • Execute necessary software updates on vehicles as part of the inspection and preparation process, ensuring all systems are current.
• • Foster strong collaborative relationships with fellow members of the service team, including Service Advisors and Managers, to ensure seamless workflow and problem resolution.
• • Engage effectively with customers when necessary, providing clear communication and a positive service experience.
• • Develop a foundational understanding of Lucid's High and Low Voltage electrical systems, contributing to the specialized knowledge base of the service team.
• • Demonstrate an unwavering attention to detail in all tasks, coupled with a genuine passion for creating exceptional client experiences that align with Lucid's luxury brand promise.
• • Maintain flexibility to support the mobile service team as needed, which may involve remote work or travel, showcasing adaptability and a commitment to operational needs.
• • Undertake other duties as assigned, contributing to the overall success and efficiency of the service department.
• • This role is essential in upholding Lucid's commitment to quality, innovation, and customer delight, making it a vital position within our growing organization.
• • You will be part of a team dedicated to excellence, contributing to the seamless delivery of cutting-edge electric vehicles.
• • The 2nd shift schedule offers an opportunity to work during focused hours, contributing to the operational efficiency of the Plainview service center.
• • Embrace the challenge of working with advanced automotive technology and contribute to the evolution of electric vehicle service standards.
• • Your work will directly influence the initial ownership experience, setting the tone for customer loyalty and brand advocacy.
• • Become an integral part of a company that is redefining the automotive industry with its commitment to sustainability and luxury.
• • This position provides a solid foundation for a career in EV service, with opportunities for growth and specialization within Lucid Motors.
• • Contribute to a positive and productive work environment, embodying Lucid's core values of innovation, integrity, and customer focus.
• • Ensure all vehicles are prepared to the highest standards, reflecting Lucid's dedication to unparalleled quality and craftsmanship.
• • Be a key player in the final quality assurance process for Lucid vehicles.
• • Support the efficient flow of vehicles through the service center, ensuring timely delivery to customers.
• • Develop proficiency in diagnostic tools and procedures specific to Lucid vehicles.
• • Uphold Lucid's brand image through meticulous attention to detail and professional conduct.
• • This role is critical for maintaining customer satisfaction and brand loyalty from the very first interaction.
• • You will be empowered to take ownership of your tasks and contribute to continuous improvement initiatives within the service department.
• • Embrace the opportunity to learn and grow within a rapidly expanding and innovative company.
• • Your contributions will directly support Lucid's mission to accelerate the world's transition to sustainable energy.