Associate Theft Investigator

Panoptyc, Inc.

Job Overview

Location

India

Job Type

Full-time

Full Job Description

📋 Description

• The Associate Theft Investigator role at Panoptyc, Inc. is critical to the company’s mission of revolutionizing loss prevention through visual AI and human review. By analyzing surveillance footage from self-service retailers across over 15,000 U.S. markets, this position directly contributes to reducing theft and protecting business revenues, from Fortune 500 chains to local stores. As a fully remote, rapidly growing team, Panoptyc offers a unique opportunity to join a purpose-driven organization where attention to detail and analytical rigor translate into real-world impact in retail security.
• Day-to-day responsibilities include conducting thorough analysis of surveillance video footage to identify and document potential theft incidents with precision and consistency. Investigators must classify and interpret events in video feeds according to Panoptyc’s established guidelines, ensuring accurate categorization of behaviors. They process theft reports and maintain meticulous documentation in tracking systems, supporting audit readiness and trend analysis. Collaboration occurs through internal communication channels, where team members share insights and escalate complex cases. The role also involves providing customer support and managing operational tasks as needed, such as updating theft tracking systems and responding to internal requests. Success in this role requires sustained focus during video review sessions, strong written communication for clear reporting, and reliability in maintaining a dedicated workspace and internet connection.
• Panoptyc operates as a fully remote, mission-focused company leveraging cutting-edge visual AI combined with human expertise to scale loss prevention efforts globally. The team is distributed, agile, and committed to innovation in retail security, fostering a culture where individual contributions are visible and valued. Employees benefit from being part of a growing organization that serves a diverse client base, from national retailers to independent store owners, all relying on Panoptyc’s technology and human oversight to reduce shrinkage. The company emphasizes continuous learning, operational excellence, and integrity in all investigative work.
• In this role, individuals can develop advanced observational and analytical skills specific to behavioral analysis in retail environments. They gain experience in video evidence review, incident documentation, and procedural adherence — competencies transferable to careers in security, investigations, compliance, or law enforcement support. The structured training and nesting period provide a strong foundation in Panoptyc’s methodologies, while ongoing performance feedback supports professional growth. High performers may take on increased responsibilities, such as mentoring new investigators or contributing to process improvements, all while working flexibly from home with a clear path to earnings based on output and accuracy.

🎯 Requirements

• Strong attention to detail and analytical skills
• Ability to maintain focus while reviewing video content
• Excellent written communication skills
• Reliable internet connection and quiet workspace
• Available for full training and nesting schedule
• Must attend the 5-day intensive training program
• Must successfully complete the 2-week nesting period

🏖️ Benefits

• Reach earnings of up to $80 USD per week
• Flexible working hours after endorsement to operations
• Full remote setup (work from home)

Skills & Technologies

Junior

Remote

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Panoptyc, Inc.

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About Panoptyc, Inc.

Panoptyc provides AI-driven theft-detection software for grocery and convenience retailers. Its cloud platform analyzes existing security camera feeds in real time, flagging suspicious behaviors such as skip-scanning, ticket switching, and product concealment. The system integrates with POS data to correlate transactions with video events, generating prioritized alerts for loss-prevention teams. The company serves multi-store chains in North America and Europe, aiming to reduce shrink without additional staffing or hardware.

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