AWS Project Manager

TTEC Holdings, Inc.

Job Overview

Location

Austin, TX

Job Type

Full-time

Full Job Description

📋 Description

• AWS Project Manager responsible for leading AWS customer projects from initiation to delivery, serving as the primary communication focal point between development/delivery teams and clients in a 100% remote US-based role.
• Day-to-day responsibilities include managing project budgets, arranging collaboration opportunities, following up on tasks, providing technical advice on AWS best practices, and acting as a consultant and subject matter expert to add value to client engagements.
• Join TTEC Digital’s AWS Partner Practice, a team of 150+ technical experts recognized with multiple AWS best-in-class awards, the first global Amazon Connect partner, and a proven track record of delivering over 500 AWS customer launches that enhanced experiences for 3.5+ million conversations.
• Opportunity to grow as a trusted advisor and SME in AWS, protect client investments, ensure team welfare, and communicate project outcomes transparently while contributing to a customer-obsessed culture.

🎯 Requirements

• Experience managing AWS-based projects
• Strong communication skills to liaise between technical teams and clients
• Ability to manage project budgets and timelines
• Knowledge of AWS best practices and cloud services
• Experience acting as a consultant or subject matter expert in technical projects
• Comfort working in a 100% remote environment

🏖️ Benefits

• 100% remote work based in the US
• Opportunity to work with an award-winning AWS Partner Practice
• Chance to develop deep AWS expertise and become a subject matter expert
• Impact on improving customer experience for millions of conversations
• Collaborative team environment focused on customer obsession and technical excellence
• Recognition for contributing to successful AWS customer launches

Skills & Technologies

AWS

Remote

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TTEC Holdings, Inc.

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About TTEC Holdings, Inc.

TTEC Holdings, Inc. operates the TTEC Digital brand, providing global customer experience technology and services. It designs, implements and manages cloud and on-premise contact-center platforms, CRM applications, analytics and AI solutions. Clients use its advisory, systems integration, and managed services to modernize customer engagement, reduce operating costs and improve satisfaction. The company serves Fortune 1000 enterprises across healthcare, financial services, retail, telecommunications, government and other industries from offices in the Americas, Europe and Asia-Pacific.

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