Behavioral Health Case Manager ($2,500 sign-on bonus)

Vynca

Job Overview

Location

Riverside County, CA

Job Type

Full-time

Full Job Description

📋 Description

• Join the dynamic journey at Vynca, where we're passionate about transforming care for individuals with complex needs.
• We’re more than just a team; we're a close-knit community. Our shared commitment to caring for each other and those we serve is what sets us apart.
• Guided by our unwavering core values: Excellence, Compassion, Curiosity, and Integrity, we forge paths of success together.
• Join us in this transformative movement where you can contribute to making a profound difference every day.
• At Vynca, our mission is to provide comprehensive care for more quality days at home.
• Join us now and receive a $2,500 sign-on bonus when you sign your offer by September 7, 2026!
• The bonus will be paid in installments, and we’re happy to provide full details upon request.
• We're seeking an exceptional Clinical Lead Care Manager (CLCM) to join our Enhanced Care Management (ECM) team in Riverside County, CA.
• Under the direction of the ECM Clinical Manager, the CLCM serves as the client’s primary point of contact and works with all their providers such as doctors, specialists, pharmacists, social services providers, and others to make sure everyone is in agreement about the client’s needs and care.
• The CLCM manages client cases, coordinates health care benefits, provides education and facilitates member access to care in a timely and cost-effective manner.
• The CLCM collaborates and communicates with the client’s caregivers/family support persons, other providers, and others in the Care Team to promote wellness, recovery, independence, resilience, and member empowerment, while ensuring access to appropriate services and maximizing member benefit.
• This is a hybrid position that requires traveling throughout the Riverside County area up to 5 days per week.
• Candidates wishing to be considered must reside within 20-miles of the assigned territory due to frequency of travel.
• This is a critical role and we're looking to fill it as soon as possible.
• Hybrid (in-person and remote) care management duties as described below:
• Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports
• Oversees the development of the client care plans and goal settings
• Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services
• Connect clients to other social services and supports that are needed
• Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)
• Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles
• Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system
• Evaluate client’s progress and update SMART goals
• Provide mental health promotion
• Arrange transportation (e.g., ACCESS)
• Complete all documentation, including outcome measures within the timeframes established by the individual care plans
• Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems
• Complete monthly reporting to ensure program compliance
• Attend training as assigned

🎯 Requirements

• Active, unrestricted ACSW, LCSW, LMFT, or LPCC license in California required
• 1+ year of experience as a care manager, care navigator, or community health worker supporting vulnerable populations. 2 or more years preferred.
• Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely, with flexibility for potential evenings and weekends.
• Working knowledge of government and community resources related to social determinants of health
• Excellent oral and written communication skills
• Positive interpersonal skills required
• Valid driver's license and reliable transportation
• Must have general computer skills and a working knowledge of Google Workspace, MS Office, and the internet
• Bilingual (English/Spanish) required

🏖️ Benefits

• $2,500 sign-on bonus
• Comprehensive care for more quality days at home
• Opportunity to make a profound difference every day
• Close-knit community with a shared commitment to caring for each other and those we serve

Skills & Technologies

Remote

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Vynca

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About Vynca

VyncaCare is a healthcare services and technology company focused on serious illness management. They work with healthcare providers, health plans, and risk-bearing organizations to deliver palliative care, advance care planning, care coordination, symptom management, and supportive care services. Their model combines virtual and in-person care, with interdisciplinary teams who help patients and families facing complex, chronic, or life-limiting illnesses. They aim to improve quality of life, reduce unnecessary hospital visits, and make serious illness care more accessible, especially at home.

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