Job Overview
Location
Remote - Ontario
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 10, 2026
Full Job Description
📋 Description
- • The Special Handling team is responsible for assisting legal with all consumer litigations and any other consumer related matters which legal requests.
- • In addition to supporting consumer investigations, escalations, reporting, and customer service functions, this role provides operational support through daily reporting, ticket management, customer communications, onboarding activities, fraud-related investigations, business continuity support, training documentation maintenance, portal administration, and coordination with internal business partners including Sales, Enablement, Product, Mail Operations, and IT teams.
- • This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
🎯 Requirements
- • 3+ years of subject matter expertise in all areas of consumer Investigations, escalations and applies expertise to support our organization's vision and strategic direction.
- • Ability to speak and write in French is a must have.
- • Strong decision-making skills.
🏖️ Benefits
- • The expected pay range for this position is $46,000 - $63,000 annually.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About TransUnion LLC
TransUnion is a global consumer credit reporting agency that collects, analyzes, and supplies credit histories and related information on individuals and businesses. It provides credit reports, scores, fraud detection, identity verification, and data-driven risk and marketing solutions to lenders, insurers, landlords, employers, and consumers. The company maintains vast databases of credit and public records, enabling credit decisions, regulatory compliance, and consumer financial management. Operating in over 30 countries, it supports underwriting, portfolio monitoring, and consumer credit monitoring services while emphasizing data accuracy, privacy, and security.
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