Billing Data Analyst

Ruby Labs Ltd.

Job Overview

Location

Ukraine

Job Type

Full-time

Full Job Description

📋 Description

• We are seeking a Billing Data Analyst to join our Billing and Data team.
• You will play a key role in analyzing financial performance, billing behavior, risk trends, and support operations.
• Your work will help drive better decision-making, reduce financial risks, and improve billing efficiency across all products.
• This role combines analytical rigor, statistical thinking, and cross-functional collaboration.
• Monitor, analyze, and report on key billing and support performance indicators and emerging trends.
• Build and maintain data pipelines to ensure accurate, timely, and reliable data delivery.
• Apply statistical methods to project scenarios, assess “what-if” outcomes, and anticipate financial risks.
• Run A/B tests and experiments to evaluate billing and support strategies.
• Collaborate with cross-functional teams (Billing, Support, Finance, Product, Marketing) to align processes with risk-mitigation goals.
• Analyze the impact of marketing and product changes on billing outcomes, risk behavior, and customer support metrics.
• Provide actionable recommendations to improve billing performance and reduce disputes, churn, and operational inefficiencies.
• Document analyses, workflows, and data logic to ensure clarity and consistency.

🎯 Requirements

• Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
• Experience as a Data Analyst, ideally within fintech, subscription products, billing, or customer support.
• Strong SQL skills.
• Experience with popular BI tools such as Tableau, Looker, or similar
• Experience with Python or R
• Solid understanding of statistical analysis, forecasting, and scenario modeling.
• Experience running A/B tests and interpreting experiment results.
• Excellent problem-solving skills, attention to detail, and ability to work in a fast-paced environment.
• Strong communication skills, with the ability to explain findings to both technical and non-technical stakeholders.
• Curiosity, ownership mindset, and the discipline to maintain high-quality data work.

🏖️ Benefits

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.

Skills & Technologies

Python

Ruby

Remote

Degree Required

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Ruby Labs Ltd.

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About Ruby Labs Ltd.

Ruby Labs Ltd. is a London-based product studio that builds and scales consumer subscription mobile and web applications. The company focuses on health, wellness, and productivity verticals, developing apps such as Hint, Able, and the award-winning fitness platform FitCoach. Using data-driven growth and proprietary technology, Ruby Labs rapidly prototypes, launches, and iterates products to serve millions of global users. The team combines engineering, product design, and performance marketing expertise to create sustainable digital businesses. Founded in 2018, Ruby Labs operates a portfolio of self-funded apps, emphasizing user privacy, scientific validation, and long-term customer value.

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