Job Overview
Location
Remote NA
Job Type
Full-time
Category
HR & Recruiting
Date Posted
July 9, 2026
Full Job Description
đź“‹ Description
- • Collaborate with cross-functional teams to ensure accurate and timely billing for Aircall’s customers.
- • Develop and maintain billing processes and procedures to ensure compliance with company policies and industry regulations.
- • Analyze and resolve billing discrepancies and issues in a timely and professional manner.
- • Provide excellent customer service and support to customers and internal stakeholders.
- • Develop and maintain relationships with key stakeholders, including customers, sales teams, and internal teams.
- • Stay up-to-date with industry trends, regulations, and best practices to ensure Aircall remains compliant and competitive.
- • Develop and maintain reports and dashboards to track billing performance and identify areas for improvement.
- • Collaborate with the finance team to ensure accurate and timely financial reporting.
- • Develop and implement process improvements to increase efficiency and reduce costs.
🎯 Requirements
- • 2+ years of experience in billing, finance, or a related field.
- • Strong analytical and problem-solving skills.
- • Excellent communication and customer service skills.
- • Ability to work in a fast-paced environment and prioritize multiple tasks.
- • Proficiency in Microsoft Office, particularly Excel.
- • Strong attention to detail and organizational skills.
- • Ability to work independently and as part of a team.
🏖️ Benefits
- • Competitive salary and benefits package.
- • Opportunity to work with a fast-growing and innovative company.
- • Collaborative and dynamic work environment.
- • Professional development opportunities.
- • Flexible work arrangements.
Skills & Technologies
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About Aircall Inc.
Aircall provides cloud-based phone systems for businesses, integrating voice, SMS, and call analytics with CRM and helpdesk tools like Salesforce and HubSpot. Its platform supports remote teams, scalable call centers, and real-time analytics, enabling companies to manage customer interactions without on-premise hardware. Founded in 2014, the company serves mid-market and enterprise clients across North America and Europe, emphasizing ease of deployment, API customization, and AI-driven insights to improve support and sales workflows.
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