Billing Specialist

📋 Description

• • The Billing Specialist is a key contributor to New Era Technology's Finance Operations team, responsible for managing the end-to-end client invoicing process across a range of transaction types including projects, recurring agreements, product orders, and field service and deployment engagements. This role is critical to ensuring billing accuracy, supporting revenue recognition compliance, and delivering a professional invoicing experience to New Era Technology's clients.
• • Day to day, the Billing Specialist will manage the assigned invoicing board within ConnectWise, generate client invoices across transaction types such as project milestones, recurring service agreements, product and hardware orders, and field service engagements, review and validate billing transactions prior to issuance, perform pre-invoice quality audits, apply correct sales tax determinations, post finalized invoices to the general ledger via ERP systems (Microsoft Dynamics GP transitioning to Dynamics 365 Business Central), distribute invoices through customer-preferred channels, respond to client billing inquiries, and act as a point of contact between billing, sales, project management, and collections teams.
• • New Era Technology is a global technology solutions provider with over 3,000 professionals, committed to a People First culture that prioritizes personal and professional development, continuous learning, collaboration, and inclusion. The company delivers end-to-end technology solutions at scale and fosters a supportive, growth-oriented environment where employees work alongside industry-certified experts and access continuous training.
• • In this role, the Billing Specialist will deepen expertise in financial operations, revenue recognition, ERP systems, and cross-functional collaboration within a global finance team. The position offers opportunities to develop advanced billing and invoicing skills, gain experience with evolving ERP platforms, and contribute to accurate financial reporting and client satisfaction in a stable, full-time permanent role.