Business Development Manager

iwoca Limited

Job Overview

Location

London

Job Type

Full-time

Full Job Description

📋 Description

• Identify, prospect, and onboard e-commerce sellers onto the iwocaPay platform to expand access to embedded Trade Credit and BNPL solutions for business customers.
• Build and maintain strong relationships with key stakeholders in e-commerce businesses, including founders, owners, and decision-makers, to drive partnership adoption.
• Conduct consultative sales conversations to understand sellers’ pain points and demonstrate how iwocaPay enhances their offerings by providing flexible payment options to their customers.
• Guide sellers through the entire onboarding process, offering ongoing support to ensure seamless integration with iwocaPay’s systems and services.
• Stay informed on e-commerce trends, competitor activities, and market demands to refine pitching strategies, tailor messaging, and align sales efforts with evolving customer needs.
• Collaborate closely with marketing and product teams to co-develop targeted sales campaigns, create compelling sales collateral, and translate seller feedback into actionable product enhancements.
• Demonstrate exceptional communication skills over phone and in person, with a focus on delighting customers and building trust through clarity and professionalism.
• Utilize AI tools in practical ways—for example, researching prospects, drafting personalized communications, and synthesizing market data—while exercising sound judgment on when and how to apply them.
• Exceed KPIs consistently, driving individual and team performance through proactive lead generation, pipeline management, and deal closure.
• Think creatively and empathetically to understand the unique challenges faced by e-commerce sellers and adapt solutions to meet their specific business contexts.
• Maintain a growth mindset, continuously seeking to improve performance, learn new skills, and contribute to team development.
• Thrive in a fast-paced, dynamic environment where priorities shift quickly and ambiguity is common, remaining resilient and solution-focused under pressure.
• Show curiosity and initiative in learning about emerging technologies, particularly AI, and apply practical knowledge to enhance productivity and effectiveness.
• Be a humble, collaborative team player who supports colleagues, takes responsibility for outcomes, and holds self-accountability alongside mutual accountability.
• Actively engage with internal resources including learning platforms, company talks, and development budgets to advance personal and professional growth.

🎯 Requirements

• Proven experience in business development or consultative sales within e-commerce or fintech
• Strong communication and telephone manner with a track record of exceeding KPIs
• Ability to explain complex financial products to non-technical stakeholders
• Experience using AI tools for prospect research, communication drafting, or market analysis
• Demonstrated resilience and adaptability in fast-paced, evolving environments
• Growth mindset with enthusiasm for continuous learning and self-improvement

🏖️ Benefits

• Flexible working hours and 25 days’ holiday plus birthday off, with option to buy/sell up to five additional days
• Medical insurance through Vitality with discounted gym membership and private GP service for you, partner, and dependents
• 3% employer pension contributions on total earnings and an employee equity incentive scheme
• One-month fully paid sabbatical after four years and unlimited unpaid leave

Skills & Technologies

Onsite

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iwoca Limited

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About iwoca Limited

iwoca Limited is a UK-based fintech lender that provides short-term credit facilities and business loans to small and medium-sized enterprises through an online platform. Since 2012 it has funded more than £3 billion across 50,000+ UK and German businesses, using data-driven underwriting to deliver decisions in minutes. The company is authorised by the Financial Conduct Authority and headquartered in London, with offices in Leeds and Frankfurt.

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