Job Overview
Location
Home-Based - GBR
Job Type
Full-time
Category
Software Engineering
Date Posted
June 6, 2026
Full Job Description
đź“‹ Description
- • Drive year-on-year revenue and margin growth across the UK Public Sector through strategic business development initiatives.
- • Identify, qualify, and close new business opportunities aligned with Capita Public Services’ propositions in Contact Centre, Tech Sales, BPO, and Case Management.
- • Develop compelling win strategies that directly address customer needs and leverage Capita’s technology-enabled solutions.
- • Build and maintain trusted relationships with senior stakeholders across public sector organisations including Local Government.
- • Collaborate cross-functionally with market development, Win Centre, and technology teams to embed technology solutions into new business opportunities.
- • Manage sales pipeline using data, insight, and sales tools to ensure accurate forecasting and informed strategic planning.
- • Ensure seamless transition of newly won business into delivery and account management teams through close coordination with CPS departments.
- • Utilise market intelligence, research, and commercial analysis to qualify opportunities and shape tailored client solutions.
- • Apply business development best practices including account planning, pipeline discipline, reporting, and risk management.
- • Operate from a home-based location with occasional travel required for team collaboration and client engagement meetings.
- • Contribute to Capita’s Growth Function by supporting the standardisation of sales processes, training, technology, and knowledge sharing.
- • Work within a collaborative, forward-thinking team focused on innovation, client value, and purposeful change in public services.
- • Maintain accurate records and reporting to support strategic planning and performance tracking across the public sector portfolio.
🎯 Requirements
- • Experience working in the Public Services Sector with a proven track record in selling Contact Centre, Tech Sales, BPO, or Case Management propositions.
- • Demonstrated experience managing a business development or sales pipeline with a consistent history of achieving targets.
- • Proven ability to engage confidently with senior stakeholders and build trusted, long-term client relationships.
- • Commercially astute with strong skills in qualifying opportunities and shaping tailored, solution-based sales approaches.
- • Skilled in using insight, research, and market intelligence to drive sales decisions and strategy.
- • Strong understanding of business development best practices including account planning, pipeline discipline, reporting, and risk management.
🏖️ Benefits
- • Competitive salary plus bonus plan tied to new business and growth performance.
- • 23 days’ holiday (rising to 27) with option to purchase additional leave.
- • Paid day off to volunteer for charity partners or a cause of personal choice.
- • Auto-enrolment into company pension, life assurance, cycle2work scheme, and 15 weeks’ fully paid maternity, adoption, and shared parental leave.
- • Access to voluntary benefits including retail, travel, health & wellbeing, and technology discounts.
- • Participation in Employee Network Groups supporting diversity and inclusion across all strands of identity.
- • Flexible, home-based working with occasional travel for client and team meetings.
Skills & Technologies
About Capita plc
Capita plc is a UK-based business process outsourcing and professional services company. It provides customer management, administration, and consulting services to central and local government, defence, education, transport, and private-sector clients. Capita operates in technology, people, and business process solutions, handling functions such as customer service, HR, finance, and digital transformation. The company manages large-scale contracts, including health assessments, learning services, and emergency response systems. Founded in 1984 and headquartered in London, Capita employs tens of thousands across the UK and internationally, delivering managed services and technology-enabled solutions to improve operational efficiency and public service outcomes.
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