Business Development Representative (One-on-One Advising)

Global Healthcare Consulting, LLC

Job Overview

Location

Remote/Nationwide, USA

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the front line of family acquisition for Kaplan’s One-on-One Advising services by generating and qualifying new leads through high-volume outbound prospecting via phone, email, and other channels.
• Qualify inbound leads from marketing campaigns, web inquiries, webinars, and referral sources to assess fit, intent, and readiness for a consultation with the Senior Advising Manager team.
• Schedule qualified consultations for the Senior Advising Manager team, ensuring accurate context on family goals, student profiles, and timing during handoffs.
• Research and identify prospective families, schools, community partners, and referral channels to expand the top of the sales funnel and uncover new pipeline sources.
• Maintain accurate and timely records in CRM systems (e.g., Salesforce, HubSpot), logging all outreach activity, family interactions, and lead status updates to ensure pipeline visibility and data integrity.
• Meet and exceed activity and outcome targets including outbound touches, conversations held, qualified meetings booked, and pipeline contribution to revenue goals.
• Collaborate with team members to share feedback on lead quality, messaging effectiveness, and conversion trends to refine campaigns and optimize lead generation strategies.
• Follow up consistently and persistently with prospective families across multi-touch sequences to nurture interest and re-engage cold or stalled leads, maximizing conversion rates.
• Stay current on Kaplan’s advising offerings, the K12 and college admissions landscape, and competitive positioning to articulate value clearly and answer initial family questions with credibility.
• Uphold Kaplan’s standards of professionalism and integrity by maintaining a student- and family-focused approach in every interaction, ensuring trust and a positive first impression of the brand.
• Demonstrate resilience, coachability, and a growth mindset while handling objections and rejection, maintaining momentum and performance under pressure.
• Utilize strong active listening and curiosity to uncover family needs and accurately qualify fit for Kaplan’s advising services.
• Manage a large pipeline effectively with strong organizational and time-management skills to prioritize tasks and meet daily, weekly, and monthly targets.

🎯 Requirements

• Bachelor’s degree in Business, Communications, Marketing, Education, or a related field
• Minimum of 1 year of experience in sales development, inside sales, customer engagement, admissions, or related outreach role, ideally within education or a high-touch service environment
• Strong written and verbal communication skills with ability to build rapport quickly and articulate value to families
• Comfort with high-volume outreach including cold calling, email prospecting, and multi-channel sequences
• Working knowledge of CRM platforms (e.g., Salesforce, HubSpot) and sales engagement tools
• Strong organizational and time-management skills with ability to manage a large pipeline and prioritize effectively

🏖️ Benefits

• Remote work providing flexible work/life balance
• Comprehensive Retirement Package with automatic enrollment in The Company Contribution Plan (8-10% annual company contribution based on tenure)
• Gift of Knowledge Program providing tuition assistance and substantial discounts for employees and close family members
• Comprehensive health benefits with new hire eligibility starting on day 1 of employment
• Generous Paid Time Off including paid holidays, vacation, personal, sick paid time-off, plus one volunteer day and one diversity and inclusion day
• Salary Grade A compensation range of $31,200 to $78,647 based on qualifications, experience, and market data

Skills & Technologies

Remote

Degree Required

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Global Healthcare Consulting, LLC

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About Global Healthcare Consulting, LLC

Global Healthcare Consulting provides strategic advisory services to healthcare organizations worldwide, focusing on operational improvement, financial optimization, regulatory compliance, and technology integration. Serving hospitals, health systems, physician groups, and insurers, the firm delivers data-driven insights, interim management, and implementation support to enhance clinical quality, reduce costs, and improve patient outcomes across the continuum of care.

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