Business System Lead

PLAUD AI INC.

Job Overview

Location

San Francisco, CA

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end management of HR and Finance systems of record, including Rippling, Deel, NetSuite, and future payroll/expense/procurement platforms, ensuring configuration, data integrity, access controls, and lifecycle management.
• Serve as the primary systems owner for HR and Finance teams, partnering with them to uphold process ownership while ensuring platform integrity, data governance, and compliance controls.
• Define and drive data contracts and integration requirements for engineering teams to unify fragmented HR and finance systems into a single, trusted source of truth.
• Lead the end-to-end migration, selection, and adoption work streams for HR and finance systems, with primary focus on the highest-complexity system: NetSuite.
• Establish and maintain critical controls including segregation of duties, audit readiness, and data traceability to meet global compliance standards such as GDPR and PIPL.
• Ensure data leadership and reporting accuracy across HR and Finance operations, enabling trusted decision-making for leadership and audit teams.
• Collaborate with global teams across multiple time zones to support international HR and finance operations, ensuring system alignment with regional regulatory and operational needs.
• Drive data migration and cleanup initiatives to eliminate silos, reduce redundancy, and standardize data structures across HR and finance platforms.
• Act as the bridge between business stakeholders (HR, Finance) and technical teams (engineering, data), translating complex operational needs into clear technical specifications.
• Maintain compliance with ISO 27001, ISO 27701, SOC 2, HIPAA, and EN 18031 standards through system design, access protocols, and audit documentation.
• Enable scalable growth by designing systems that support Plaud’s global expansion and increasing employee base across international entities.
• Champion continuous improvement of HR and finance systems by identifying automation opportunities, reducing manual work, and enhancing user experience for internal teams.
• Provide training and documentation to HR and Finance users on system functionality, best practices, and compliance protocols.
• Monitor system performance, resolve operational issues, and coordinate with vendors to ensure uptime, security, and feature alignment with business needs.
• Contribute to the broader intelligence infrastructure vision by ensuring HR and finance systems integrate seamlessly with Plaud’s AI-powered productivity ecosystem.

🎯 Requirements

• 10+ years in business systems or enterprise applications, owning HR and/or finance systems of record at a scaling company
• Deep hands-on experience with NetSuite and/or Rippling (implementation and administration), with strong understanding of finance and HR processes
• Proven track record of unifying fragmented, business-led systems into a governed single source of truth, including data migration and cleanup
• Skilled at defining integration requirements and data contracts, and partnering effectively with engineering teams to deliver them
• Fluency in controls and compliance practices including segregation of duties, audit readiness, GDPR, and PIPL
• Comfortable operating across global entities and multiple time zones

🏖️ Benefits

• Meaningful Ownership through an Employee Stock Ownership Plan (ESOP) that provides real stake in Plaud’s long-term success
• High-impact environment where ideas directly shape the future of AI productivity tools
• Access to cutting-edge AI productivity tools including Gemini, Claude Code, and other frontier AI systems
• Best-in-class equipment: choice of top-spec laptops, high-performance workstations, and Plaud’s own AI devices
• Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity

Skills & Technologies

Senior

Onsite

$140k-276k

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PLAUD AI INC.

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About PLAUD AI INC.

PLAUD AI INC. builds AI-powered voice and note-taking hardware. Its flagship Plaud Note records phone calls and meetings, transcribes them in real time, and generates summaries using GPT-4o. The credit-card-sized device attaches to iPhone or Android, stores encrypted audio locally or in the cloud, and integrates with Notion, Slack, and Google Docs. Founded in 2023 and based in San Francisco, the company sells direct to consumers and enterprises through plaud.ai, offering subscription plans for advanced AI features and multi-language support.

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