Job Overview
Location
Remote Flex - North Carolina
Job Type
Full-time
Category
Business Analyst
Date Posted
April 15, 2026
Full Job Description
đź“‹ Description
- • The Business Systems Analyst serves as a critical liaison between business units and IT, defining, evaluating, and validating requirements for small to moderately complex business issues within their domain, ensuring technical solutions align with operational needs and minimize system impacts.
- • Day-to-day responsibilities include providing technical support and expertise to resolve production issues, conducting triage and root cause analysis, coordinating testing efforts, configuring system tables and data elements, and supporting IT with software upgrades, security changes, and project initiatives.
- • The role involves close collaboration with business and IT teams to elicit and document requirements, prepare functional specifications, act as a business lead on departmental projects, and ensure compliance with regulatory and operational standards.
- • Blue Cross and Blue Shield of North Carolina is a mission-driven organization dedicated to improving health care delivery across North Carolina, offering a supportive environment where analysts contribute to meaningful health care innovations while working with experienced teams focused on community impact.
- • In this role, the analyst will develop deep expertise in health care systems, strengthen analytical and technical problem-solving skills, gain experience in end-to-end project lifecycle support, and build credibility as a trusted advisor between business and technology teams.
🎯 Requirements
- • Bachelor’s degree or equivalent experience (5+ years in related field if no degree)
- • 3+ years of experience in business systems analysis, IT support, or a related functional/technical role
- • Experience with system configuration, testing coordination, and issue resolution in production environments
🏖️ Benefits
- • Medical, dental, and vision coverage along with numerous health and wellness programs
- • Parental leave and support, plus adoption and surrogacy assistance
- • Career development programs and tuition reimbursement for continued education
- • 401(k) match including an annual company contribution
- • Work-life balance, flexibility, and autonomy to do great work
Skills & Technologies
About Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of North Carolina is a nonprofit health insurer domiciled in North Carolina, providing medical, dental, vision, Medicare, and Medicaid coverage to individuals, employers, and government programs. Founded in 1933, the company operates the largest provider network in the state and offers telehealth, pharmacy management, wellness, and care-coordination services. Its mission is to improve health care access, affordability, and outcomes for North Carolinians while maintaining community-focused, nonprofit governance.
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