Sedgwick Claims Management Services, Inc. logo

Case Management Specialist

Job Overview

Location

Telecommuter TN

Job Type

Full-time

Category

HR & Recruiting

Date Posted

April 16, 2026

Full Job Description

đź“‹ Description

  • • The Case Management Specialist role at Sedgwick Claims Management Services, Inc. is essential for ensuring timely and accurate handling of workers’ compensation, disability, and liability cases in compliance with state laws, directly supporting injured workers and operational efficiency.
  • • Day-to-day responsibilities include accessing and assigning cases for medical management, triaging incoming calls, entering and maintaining claims data in the system, scheduling medical appointments and diagnostic tests, coordinating care through PPO networks, gathering statistics, preparing reports, and ensuring regulatory documentation is properly filed and distributed.
  • • Sedgwick is a nationally recognized leader in claims and productivity solutions, employing 33,000 colleagues dedicated to serving people facing unexpected challenges; the company is certified as a Great Place to Work®, recognized by Newsweek as one of America’s Greatest Workplaces, and honored as a Fortune Best Workplace in Financial Services & Insurance.
  • • In this role, you will develop expertise in medical and insurance terminology, ICD-9 and CPT coding, claims processing systems, and regulatory compliance while strengthening communication, organizational, and analytical skills in a collaborative, team-oriented environment that values professional growth and meaningful work.

Skills & Technologies

Onsite

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Sedgwick Claims Management Services, Inc. logo
Sedgwick Claims Management Services, Inc.
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About Sedgwick Claims Management Services, Inc.

Sedgwick is a global provider of technology-enabled risk, benefits and integrated business solutions, primarily handling insurance claims, managed care, absence and disability, and productivity management for employers, carriers, and administrators. The company processes millions of claims annually across workers' compensation, property, casualty, disability, and other lines, leveraging analytics and digital platforms to improve outcomes, reduce costs, and enhance customer and employee experiences.

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