
Job Overview
Location
Amsterdam
Job Type
Full-time
Category
Customer Success
Date Posted
July 6, 2026
Full Job Description
📋 Description
- • Perform comprehensive risk assessments during merchant onboarding by analyzing customer profiles including business model, ownership structure, and legal entity details to evaluate anti-money laundering, reputational, regulatory, and fraud risks.
- • Setup, monitor, and maintain procedures related to merchant onboarding and post-onboarding changes to ensure compliance with financial regulations and internal policies.
- • Execute precise merchant data changes required due to updates in business structure, ownership, or product offerings, ensuring accuracy and regulatory alignment.
- • Support and train internal colleagues on onboarding workflows and compliance procedures to enhance team-wide understanding and consistency in risk evaluation.
- • Collaborate with Commercial and Product teams to provide clear guidance on onboarding requirements, restricted products, and risk-related constraints for existing and prospective merchants.
- • Work closely with Sales, Account Management, Compliance, Monitoring, and Product/Development teams to align merchant risk assessments with business growth objectives.
- • Contribute to scaling internal processes by identifying inefficiencies and driving continuous optimization and automation initiatives within the underwriting function.
- • Maintain a strong understanding of risks relevant to a licensed financial institution and apply this knowledge to make informed, timely decisions on merchant risk profiles.
- • Operate in a fast-paced, high-regulation environment where accuracy, speed, and adherence to global compliance standards are critical to business integrity.
- • Ensure all merchant onboarding activities support Adyen’s commitment to ethical growth and a healthy, low-risk merchant portfolio.
- • Communicate effectively across global, cross-functional teams to resolve complex risk-related questions and facilitate smooth merchant integration.
- • Proactively identify opportunities to improve risk assessment frameworks and contribute to the evolution of underwriting standards in alignment with evolving regulatory landscapes.
Skills & Technologies
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About Adyen N.V.
Adyen N.V. is a Dutch payment technology company providing an end-to-end platform that processes card, digital wallet, bank transfer and point-of-sale transactions for online and in-store merchants worldwide. The unified platform handles acquiring, risk management, issuing and settlement, offering real-time data analytics and global acquiring licenses. Founded in 2006 and headquartered in Amsterdam, the company serves enterprise clients including Uber, Spotify and Microsoft.
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