Chief Strategic Architect

Workato, Inc.

Job Overview

Location

London, United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• Serve as Workato’s Regional Field Chief Technology Officer, acting as the external-facing technical authority and strategic advisor to enterprise customers, prospects, and market stakeholders in the assigned region.
• Engage directly with C-level executives (CIOs, CTOs, Chief Data Officers, Chief AI Officers) to shape enterprise integration, AI orchestration, and intelligent automation strategies that solve complex business challenges.
• Operate as a trusted technical advisor throughout the customer lifecycle—from initial engagement to strategic expansion—providing guidance rooted in real-world operator experience.
• Act as a technical closer in competitive deals by articulating Workato’s architectural differentiation against competitors like MuleSoft and Boomi.
• Influence enterprise architecture decisions and multi-year technology roadmaps at the executive level, positioning Workato as the essential platform for Enterprise Orchestration.
• Guide customers through AI and agentic automation journeys, advising on agent-based workflows, human-in-the-loop models, and decision automation frameworks.
• Partner with customer executives to define Enterprise MCP (Model Context Protocol) strategies including context management, secure AI orchestration, and governance.
• Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes.
• Establish thought leadership by representing Workato at industry conferences, customer advisory boards, analyst briefings, and partner events.
• Create high-impact thought leadership content including blogs, white papers, webinars, reference architectures, and technical videos to shape industry narratives.
• Lead "Art of the Possible" workshops that redefine how customers perceive enterprise integration and intelligent automation.
• Accelerate deal velocity through technical validation, competitive differentiation, and executive trust-building, directly impacting win rates, deal size, and sales cycle length.
• Partner with Account Executives and Sales Leadership to develop account strategy, competitive positioning, and C-level engagement tactics.
• Articulate compelling ROI narratives and business case frameworks that accelerate buying decisions.
• Act as the voice of the customer to Product and Engineering teams, channeling field insights into actionable roadmap input.
• Identify capability gaps, competitive threats, and market opportunities based on executive-level customer conversations.
• Develop competitive positioning, objection handling, and differentiation strategies to strengthen Workato’s market position.
• Define reusable patterns, reference architectures, and technical frameworks that accelerate customer success and enable field teams.
• Educate and enable Sales Engineers, Account Executives, and Customer Success teams on complex technical capabilities and emerging trends in integration and AI orchestration.
• Mentor technical team members to develop deeper domain expertise and executive engagement skills.
• Create scalable technical enablement content and programs to amplify expertise across the field organization.
• Drive customer reference creation and participation in case studies, speaking opportunities, and advisory boards.
• Travel up to 50% to client sites, with flexibility based on regional needs.
• Build lasting peer-to-peer relationships that position you as the go-to expert on enterprise integration, AI orchestration, and automation at scale.
• Shape industry best practices and establish Workato as the category leader in Enterprise Orchestration and AI-enabled automation.

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
• 20+ years of technology transformation experience, including integration, middleware, or API management platforms
• 15+ years in an Enterprise Architect, CTO, VP Engineering, or similar senior architecture/leadership role
• Demonstrated experience advising C-level executives on technology strategy and enterprise transformation
• Strong understanding of enterprise security, governance, and operating models
• Proven track record of driving platform expansion and value realization in enterprise accounts

🏖️ Benefits

• Flexible, trust-oriented culture that empowers full ownership of roles
• Balance of productivity with self-care supported by company policies
• Vibrant and dynamic work environment
• Comprehensive benefits package available inside and outside of work
• Opportunity to work at a Forbes Cloud 100 company and Deloitte Tech Fast 500 winner
• Recognition as #1 best company for remote workers by Quartz

Skills & Technologies

AWS

Azure

GCP

Senior

Remote

Degree Required

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Workato, Inc.

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About Workato, Inc.

Workato provides low-code/no-code enterprise automation and integration software that connects applications, data, and business processes across cloud and on-premises systems. Its platform offers pre-built connectors, recipes, and AI-powered workflow orchestration for finance, HR, IT, sales, support, and marketing functions. The company enables organizations to automate tasks without extensive coding, reducing manual effort and accelerating digital transformation initiatives. Workato serves mid-market to large enterprises worldwide through a subscription-based SaaS model, emphasizing security, governance, and scalability for complex integrations.

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