Chief Strategic Architect

Workato, Inc.

Job Overview

Location

London, United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• Serve as Workato’s technical authority and strategic advisor to critical prospects, customers, and the broader market within the assigned region, acting as the external-facing voice of Workato’s innovation and technical vision.
• Engage directly with C-level executives (CIOs, CTOs, Chief Data Officers, Chief AI Officers) to shape enterprise integration strategies that solve complex business challenges.
• Act as a trusted technical advisor throughout the customer lifecycle—from initial engagement through strategic expansion—providing guidance rooted in real-world operator experience.
• Build lasting peer-to-peer relationships that position you as the go-to expert on enterprise integration, AI orchestration, and automation at scale.
• Influence enterprise architecture decisions and multi-year technology strategies at the executive level, ensuring Workato is recognized as the definitive leader in Enterprise Orchestration.
• Shape and guide customers’ AI and agentic automation journeys by leveraging Workato’s AI capabilities and ecosystem, advising on agent-based workflows, human-in-the-loop models, and decision automation frameworks.
• Partner with customer executives to define Enterprise MCP (Model Context Protocol) strategies including context management, secure AI orchestration, and governance.
• Translate emerging AI capabilities into practical, scalable enterprise use cases that drive measurable business outcomes.
• Position Workato as the integration and orchestration backbone for enterprise AI transformation.
• Establish yourself as the recognized authority across iPaaS, API Management (APIM), data orchestration, EDI, and AI/Agentic automation.
• Lead "Art of the Possible" workshops that fundamentally shift how customers think about enterprise integration and intelligent automation.
• Represent Workato at industry conferences, customer advisory boards, analyst briefings, and partner events.
• Create high-impact thought leadership content including blogs, white papers, webinars, reference architectures, and technical videos.
• Shape industry narratives and best practices that establish Workato as the category leader.
• Accelerate deal velocity through technical validation, competitive differentiation, and executive trust-building.
• Identify and shape strategic expansion opportunities by uncovering automation, integration, and AI-driven transformation initiatives.
• Partner with Account Executives and Sales Leadership on account strategy, competitive positioning, and C-level engagement tactics.
• Articulate compelling ROI narratives and business case frameworks that accelerate buying decisions.
• Demonstrate measurable impact on win rates, deal size, and sales cycle length in strategic opportunities.
• Lead high-impact customer engagements requiring executive-level judgment, architectural vision, and industry expertise.
• Guide prospects and customers through Enterprise Orchestration vision and roadmap development.
• Develop prioritization frameworks for integration, automation, and AI use cases.
• Lead technology evaluation and vendor selection processes with enterprise customers.
• Design governance, scalability, and enterprise operating models for automation initiatives.
• Act as the voice of the customer to Product and Engineering teams, channeling field insights into actionable roadmap input.
• Identify capability gaps, competitive threats, and market opportunities based on executive-level customer conversations.
• Develop and refine competitive positioning, objection handling, and differentiation strategies.
• Define reusable patterns, reference architectures, and technical frameworks that accelerate customer success.
• Influence industry analysts and thought leaders to strengthen Workato’s market position.
• Educate and enable Sales Engineers, Account Executives, and Customer Success teams on complex technical capabilities and emerging trends.
• Develop strategic frameworks, competitive positioning, and executive engagement playbooks for enterprise accounts.
• Mentor technical team members, helping them develop deeper domain expertise and executive engagement skills.
• Create scalable technical enablement content and programs that amplify expertise across the field organization.
• Drive customer reference creation and participation in case studies, speaking opportunities, and advisory boards.
• Travel to client sites up to 50%, with flexibility based on regional needs.

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)
• 20+ years of technology transformation experience, including integration, middleware, or API management platforms
• 15+ years in an Enterprise Architect, CTO, VP Engineering, or similar senior architecture/leadership role
• Demonstrated experience advising C-level executives on technology strategy and enterprise transformation
• Strong understanding of enterprise security, governance, and operating models
• Proven track record of driving platform expansion and value realization in enterprise accounts

🏖️ Benefits

• Flexible, trust-oriented culture that empowers employees to take full ownership of their roles
• Balance of productivity with self-care supported by a vibrant and dynamic work environment
• Opportunity to work at a company recognized by Forbes as one of the top 100 private cloud companies in the world
• Opportunity to work at a company ranked by Deloitte as the 96th fastest growing tech company in North America
• Opportunity to work at a company ranked by Quartz as the #1 best company for remote workers
• Opportunity to work at a company named by Business Insider as an "enterprise startup to bet your career on"

Skills & Technologies

AWS

Azure

GCP

Senior

Remote

Degree Required

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Workato, Inc.

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About Workato, Inc.

Workato provides low-code/no-code enterprise automation and integration software that connects applications, data, and business processes across cloud and on-premises systems. Its platform offers pre-built connectors, recipes, and AI-powered workflow orchestration for finance, HR, IT, sales, support, and marketing functions. The company enables organizations to automate tasks without extensive coding, reducing manual effort and accelerating digital transformation initiatives. Workato serves mid-market to large enterprises worldwide through a subscription-based SaaS model, emphasizing security, governance, and scalability for complex integrations.

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