Client Experience Manager (Remote)

📋 Description

• • Client Experience Manager (Remote) at American General Life Insurance Company supports veterans and their families in exploring supplemental benefit options through virtual consultations and enrollment guidance.
• • Day-to-day responsibilities include connecting with interested individuals, scheduling and conducting Zoom consultations, explaining benefit programs clearly and respectfully, guiding clients through enrollment, maintaining accurate records in secure digital systems, and participating in weekly training and professional development.
• • The role is part of AO Globe Life, a mission-driven organization with over 70 years of experience partnering with labor unions, credit unions, and veteran organizations to provide financial protection for working families.
• • Employees can expect to build meaningful client relationships, develop communication and organizational skills, receive full training and licensing support, and pursue clear advancement paths into leadership roles within a supportive, mentorship-focused team culture.