Job Overview
Location
New York
Job Type
Full-time
Category
Operations
Date Posted
April 11, 2026
Full Job Description
đź“‹ Description
- • As the first dedicated Client Onboarding & Implementation Manager for Private 9fin, you will own and build the end-to-end onboarding experience from scratch, ensuring clients securely and successfully adopt the platform from day one.
- • You will lead client kickoffs, configure access and permissions, deliver training, troubleshoot issues, and serve as the primary point of contact during onboarding, while designing scalable documentation and support processes.
- • You will work closely with sales, product, engineering, and data teams to align on client needs, relay feedback, and ensure seamless cross-functional execution of implementations.
- • You will help shape the foundation of Private 9fin’s client success function, gaining deep exposure to financial data workflows, security compliance, and high-growth SaaS operations in a mission-driven fintech environment.
Skills & Technologies
About 9fin Ltd
9fin Ltd operates a data and analytics platform for the European high-yield and leveraged-loan markets. The company aggregates and structures bond covenants, pricing, financials, and legal documentation into searchable dashboards, APIs, and alerts, enabling investment managers, banks, and advisors to screen opportunities, monitor risk, and prepare pitches faster. Coverage spans more than 2,000 issuers and 10,000 tranches, updated daily by a team of credit analysts and engineers. Founded in 2016 and headquartered in London, 9fin is authorised and regulated by the Financial Conduct Authority.
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