Client Partner

Titan AI Inc.

Job Overview

Location

United States

Job Type

Full-time

Full Job Description

📋 Description

• Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption
• Manage multiple client engagements simultaneously, balancing priorities across accounts without losing quality or momentum
• Lead client calls, executive meetings, and kickoff meetings - setting the agenda, driving decisions, and keeping momentum
• Champion the client perspective internally - distilling feedback into clear product signals and working directly with Titan's product and engineering teams to shape roadmap decisions and drive continuous improvement
• Partner closely with Titan's Forward Deployed Engineers as the strategic client lead throughout the full delivery lifecycle
• Identify and explore potential high-value use-cases and expansion opportunities in collaboration with senior client stakeholders
• Lead enablement sessions with users and key stakeholders, building the AI literacy and advocacy needed for lasting adoption
• Project-manage platform onboarding, implementation milestones and priorities - tracking progress, surfacing risks, and keeping engagements on schedule
• Develop and maintain project plans, status reports, and escalation paths for client stakeholders

🎯 Requirements

• 3+ years of experience in technology implementations, program management, product management, or customer success
• Proven track record managing complex, multi-stakeholder engagements end-to-end
• Strong executive presence - comfortable owning executive meetings, navigating organizational dynamics, and representing Titan at the leadership level
• Experience in product or program management; able to think in milestones, owners, and outcomes
• Highly organized with strong written and verbal communication skills for both client-facing and internal collaboration
• High agency and extreme ownership - you identify what needs to happen and make it happen without waiting to be directed
• Banking or fintech experience a plus

🏖️ Benefits

• Competitive compensation (salary + meaningful, pre-Series A equity)
• Remote-first culture with opportunity for in-person collaboration
• Unlimited PTO
• Medical, dental, and vision coverage (100% of employee premiums paid by Titan)

Skills & Technologies

Remote

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Titan AI Inc.

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About Titan AI Inc.

Titan AI is positioning itself as an “AI operating system for financial services.” It develops AI-driven tools and infrastructure aimed at banking and financial institutions, purportedly enabling automation of workflows, analytics, risk management, and operational processes in finance.

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