Client Partner, Premier Accounts

📋 Description

• • As a Client Partner for Premier Accounts at CCC Intelligent Solutions Inc., you will be at the forefront of managing and expanding critical relationships within our most significant client portfolios.
• • This is a dynamic, hands-on sales role where you will serve as the primary point of contact and trusted advisor for 2-4 premier enterprise clients, fostering deep, long-term commercial partnerships.
• • Your core mission will be to drive substantial revenue growth and enhance profitability by understanding client needs and strategically positioning CCC's innovative cloud platform solutions.
• • You will be instrumental in developing and executing comprehensive annual account plans, meticulously identifying expansion opportunities, conducting whitespace analysis, and deploying targeted sales plays to ensure year-over-year business growth.
• • A key aspect of your role involves proactive pipeline development, ensuring a robust and predictable flow of new business within your assigned accounts.
• • You will collaborate closely with customer delivery teams to meticulously monitor client performance, guarantee exceptional satisfaction levels, and demonstrate the tangible value CCCIS brings to their operations.
• • Managing and advancing opportunities through a structured sales process will be paramount, requiring diligent maintenance of accurate forecasting and pipeline hygiene within CRM tools.
• • You will act as the crucial "voice of the client" internally, providing invaluable insights and feedback that directly contribute to the development of new products and services on the CCCIS platform.
• • This role demands strong collaboration with the broader sales and leadership teams, sharing best practices, and actively contributing to the refinement of go-to-market strategies.
• • You will carry an annual Annual Contract Value (ACV) quota, with a significant emphasis on strategic growth product sales, including identifying and closing upsell and cross-sell opportunities across your client portfolio.
• • CCC Intelligent Solutions is a leader in the cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.
• • We are dedicated to making life work seamlessly by empowering over 35,000 businesses with industry-leading technology to expedite the process of getting drivers back on the road and to health.
• • Our commitment to innovation is evident in our cutting-edge AI solutions designed to simplify and enhance the entire claims and repair journey.
• • Through purposeful innovation and the strength of our connections, CCC technologies empower the people and industries relied upon to keep lives moving forward when it matters most.
• • This position offers flexibility in location, with the understanding that considerable travel will be required to visit clients and engage with senior leadership at CCCIS headquarters in Chicago.
• • You will be responsible for building sustainable, long-term commercial relationships, ensuring clients receive maximum value from our platform.
• • Your strategic account planning will involve anticipating market shifts and client needs to proactively adapt strategies.
• • You will leverage your understanding of the insurance industry to identify unique opportunities and tailor solutions.
• • The role requires a high degree of collaboration, influencing skills, and the ability to navigate complex organizational structures both internally and externally.
• • You will be expected to consistently meet and exceed account and revenue targets, setting ambitious yet achievable goals.
• • Thinking strategically means developing multi-year account plans aligned with client priorities and CCCIS growth objectives.
• • You will anticipate changes in the competitive and client landscape, adapting plans accordingly and thinking beyond immediate client needs to identify longer-term partnership opportunities.
• • Collaborating and influencing involves working effectively across internal teams, including delivery, product, and senior leadership, to mobilize resources for clients.
• • Earning the trust of senior client stakeholders through consistent follow-through and deep knowledge of client needs is essential.
• • You will serve as a credible, proactive voice for the client within the CCCIS organization, advocating for their success.
• • Personal characteristics such as being driven by purpose, entrepreneurial spirit, hands-on approach, detail-orientation, and a bias toward action are highly valued.
• • You should be insight-led, comfortable challenging client thinking, tailoring messages to stakeholders, and confidently taking control to drive better outcomes.
• • An openness to feedback and a commitment to continuous improvement are crucial for success in this role.
• • We seek individuals who are personally humble and collaborative, taking genuine pride in team and client success.