Client Project Coordinator (Contractor)

Wheel Health Inc.

Job Overview

Location

Remote, USA

Job Type

Full-time

Full Job Description

📋 Description

• As a Client Project Coordinator (Contractor) at Wheel Health Inc., you will serve as the operational backbone supporting the VP of Customer Success and enterprise account teams, ensuring seamless coordination, documentation, and execution across strategic client relationships.
• You will own the full coordination layer of enterprise account management, including building pre-meeting briefing documents, preparing agendas, capturing meeting notes, maintaining project trackers, managing Jira ticket follow-ups, triaging Zendesk and email requests, maintaining Salesforce records, and developing process documentation in Confluence.
• You will work within a high-visibility, fast-paced environment embedded directly with the VP of Customer Success, supporting the company’s mission to deliver scalable virtual care solutions through a nationwide network of clinicians and innovative technology platforms.
• In this role, you will develop expertise in enterprise client operations, cross-functional coordination, CRM hygiene, process automation, and documentation—gaining the opportunity to identify inefficiencies, build reusable playbooks, and contribute to the evolution of intelligent operational systems through AI and workflow optimization.

🎯 Requirements

• 2–4 years of experience in a client associate, customer success coordinator, project coordinator, account management support, or executive support role
• Hands-on experience with Salesforce
• Proficiency with CRM, project and task management tools, and wiki-knowledge based tools such as Monday.com, Jira, Confluence, Google Workspace, or equivalent
• Exceptionally organized with the ability to manage multiple high-priority workstreams simultaneously
• Proactive, clear communicator—written and verbal—who surfaces the right information at the right time without being asked
• Comfortable operating independently in a fast-paced environment and making sound judgment calls with limited hand-holding

🏖️ Benefits

• Pay range of $37–$53 per hour for this contractor role
• Opportunity to work remotely with preferred locations in Bay Area, Austin, Chicago, Atlanta, Boston, New York City, Denver, and Seattle
• High-visibility role embedded directly with the VP of Customer Success, offering exposure to strategic enterprise client management
• Chance to build operational playbooks, document workflows, and contribute to process improvement and automation initiatives
• Commitment to equal employment opportunities and encouragement for underrepresented groups to apply even if they don’t meet every criterion

Skills & Technologies

Remote

$37-53/hr

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Wheel Health Inc.

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About Wheel Health Inc.

Wheel Health operates a healthcare technology platform that enables clinicians to deliver virtual care and enables healthcare organizations to launch and scale telehealth services. The company provides a clinician network, clinical infrastructure, and technology tools for remote patient monitoring, chronic care management, and behavioral health. It serves health systems, digital health companies, and employers seeking to expand access to care while maintaining clinical quality and compliance standards.

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