Job Overview
Location
Remote Canada
Job Type
Full-time
Category
HR & Recruiting
Date Posted
March 27, 2026
Full Job Description
đ Description
- ⢠The Client Solutions Associate role at Phreesia exists to support high-impact patient engagement campaigns that improve health outcomes by ensuring seamless execution, quality control, and timely delivery of campaign workflows. This position bridges creative agency experience with in-house healthcare technology operations, making sure campaigns launch on point and deliver measurable value to clients and patients alike.
- ⢠Day-to-day responsibilities include learning and deeply understanding assigned accountsâincluding therapeutic space, competitive landscape, and key audiencesâto inform strategic support; proactively managing tactical activities using deep knowledge of Phreesia Network Solutions products and implementation processes; building trust with internal teams to ensure every campaign is executed with precision; maintaining crystal-clear timelines, deliverables, and communications for leadership and stakeholders; and collaborating with fellow Client Solutions team members to execute well-defined projects that advance organizational goals.
- ⢠The Network Solutions team at Phreesia is a mission-driven unit focused on transforming patient engagement through innovative SaaS tools that digitize healthcare interactions. As part of a company recognized five times as a Best Place to Work in Healthcare by Modern Healthcare Magazine and featured on the Bloomberg Gender Equality Index, youâll join a culture that values inclusivity, professional development, and authentic self-expression through active Employee Resource Groups (ERGs).
- ⢠In this role, youâll develop expertise in healthcare marketing operations, campaign lifecycle management, and cross-functional coordination within a fast-growing health tech leader. Youâll gain hands-on experience with workflow tools like Jira, Monday.com, and Ziflow, sharpen your ability to manage multiple priorities in a dynamic environment, and grow into a trusted operational partner who ensures excellence in patient-facing initiativesâpositioning you for advancement in client solutions, account management, or healthcare operations.
đŻ Requirements
- ⢠Bachelorâs Degree required
- ⢠1+ year of account experience in a creative agency environment, preferably with pharmaceutical brands
- ⢠Proficient in Microsoft tools and experienced implementing AI to support work efficiency
- ⢠Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually)
- ⢠Comfortable juggling multiple priorities and maintaining organized, on-time delivery in a fast-moving environment
- ⢠Effective communicator with active listening and reliable follow-up, both internally and externally
đď¸ Benefits
- ⢠Remote-first work model with home office expense reimbursements, plus monthly reimbursements for cell phone, internet, and wellness
- ⢠Comprehensive Total Rewards package including competitive base salary ($70,000â75,000 CAD), flexible PTO, company holidays, and top-class healthcare benefits for employees, families, and pets starting day one
- ⢠Generous top-up for parental leave benefits and support for personal development through continuing education and professional certification reimbursement
- ⢠Regular in-person offsite events and team-building activities to foster connection and engagement
- ⢠Company-wide recognition platform (Phireworks) where employees earn points redeemable for a wide catalogue of items, plus access to Employee Resource Groups (ERGs) that promote inclusivity and community
Skills & Technologies
About Phreesia, Inc.
Phreesia provides a SaaS platform that automates patient intake, registration and payments for healthcare organizations. Its system replaces paper forms with digital workflows that capture demographics, insurance, clinical histories and consent, while verifying eligibility and collecting copays in real time. The platform integrates with EHRs and practice management systems, offers analytics on patient flow and revenue cycle performance, and supports telehealth check-ins and appointment scheduling. Serving hospitals, health systems and outpatient practices across the U.S. and Canada, Phreesia aims to reduce administrative burden, improve data accuracy and enhance the patient financial experience.
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