Job Overview
Location
Los Angeles, US
Job Type
Full-time
Category
Software Engineering
Date Posted
February 26, 2026
Full Job Description
đź“‹ Description
- • Vidsy is at the forefront of revolutionizing video advertising for the world's leading brands, leveraging a unique blend of creator and AI-powered solutions across paid social channels. As a global creative platform, we empower major advertisers such as L’Oréal, Amazon, and PepsiCo to produce high-impact video content at an unprecedented scale. Our presence spans key international hubs, including NYC, Los Angeles, Toronto, and London, reflecting our commitment to global reach and localized expertise.
- • We are seeking a highly motivated and strategically-minded Client Solutions Manager to join our dynamic team in Los Angeles, specifically based in our Malibu office. This pivotal role is designed for an individual who excels in managing intricate projects with unwavering confidence, ensuring the seamless integration of Vidsy's innovative platform into our clients' existing workflows. Your primary objective will be to elevate our delivery standards and consistently exceed client expectations.
- • As the central point of contact and a trusted advisor, you will serve as the steady hand for both our valued clients and our internal cross-functional teams. Your ability to anticipate and proactively resolve challenges before they escalate will be crucial. You will be instrumental in transforming project learnings into actionable insights, refining our processes, and fostering deep-seated client trust in Vidsy's capabilities and value proposition.
- • This is an exceptional opportunity for a candidate who possesses a potent combination of strategic thinking and execution prowess. If you thrive on dissecting complex problems, developing elegant solutions, and possess the gravitas to positively influence and lead client engagements, this role is an ideal fit. You will have the autonomy to shape client relationships and drive significant impact.
- • At Vidsy, the Client Solutions function extends far beyond traditional project management. We are dedicated to crafting exceptional client experiences that foster reliance, making us an indispensable partner. Our focus is on building and strengthening trust, which is the bedrock for sustainable, long-term client growth and partnership.
- • Your responsibilities will encompass a broad spectrum of client-facing activities. You will be responsible for understanding client business objectives and translating them into effective Vidsy campaign strategies. This involves deep dives into client needs, market dynamics, and competitive landscapes to ensure our solutions are precisely tailored for maximum impact.
- • You will meticulously manage project timelines, budgets, and resources, ensuring all deliverables are met with the highest quality and on schedule. This requires a keen eye for detail and a proactive approach to risk management, identifying potential roadblocks and implementing mitigation strategies.
- • A key aspect of your role will be to act as a bridge between our clients and our internal creative, production, and technology teams. You will effectively communicate client requirements, provide clear feedback, and ensure alignment across all stakeholders to achieve campaign success.
- • You will be tasked with developing and nurturing strong, long-term relationships with key client stakeholders, from marketing managers to senior leadership. This involves regular communication, performance reporting, and strategic account planning.
- • Furthermore, you will play a vital role in identifying opportunities for upselling and cross-selling Vidsy's services, expanding our footprint within existing accounts by demonstrating ongoing value and innovation.
- • You will also contribute to the continuous improvement of Vidsy's processes and offerings by gathering client feedback, analyzing campaign performance data, and sharing insights with product and operations teams.
- • The ideal candidate will possess a proven track record in account management, client services, or project management within the advertising, media, or technology sectors. Experience working with large, global brands and managing complex, multi-channel campaigns is highly desirable.
- • You should be adept at navigating challenging conversations, presenting solutions with conviction, and building consensus among diverse groups. Your ability to remain calm under pressure and maintain a client-centric focus will be paramount.
- • This role offers the chance to work with cutting-edge technology and innovative creative approaches in the rapidly evolving world of digital advertising. You will be part of a passionate and collaborative team, contributing to the growth and success of a leading player in the industry.
- • Ultimately, your success will be measured by your ability to drive client satisfaction, retention, and growth, solidifying Vidsy's position as a trusted partner in their video advertising endeavors.
🎯 Requirements
- • Proven experience in client management, account management, or project management, preferably within the digital advertising, media, or MarTech industries.
- • Strong understanding of video advertising, paid social media platforms, and the broader digital marketing landscape.
- • Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
- • Demonstrated ability to manage complex projects, solve problems proactively, and drive results in a fast-paced environment.
- • Strategic thinking and a client-centric approach, with a passion for delivering exceptional service and building long-term partnerships.
🏖️ Benefits
- • Competitive salary and performance-based bonus opportunities.
- • Comprehensive health, dental, and vision insurance plans.
- • Generous paid time off (PTO) and company holidays.
- • Opportunities for professional development and career advancement within a rapidly growing global company.
- • A vibrant and collaborative work environment with a passionate team dedicated to innovation.
Skills & Technologies
Onsite
About Vidsy Media Limited
Vidsy Media Limited operates a technology platform that connects brands with a global network of creators to produce video ads optimized for social media. The company offers services including creative strategy, video production, and paid media distribution, leveraging AI tools to match campaigns with creators and manage workflows. Headquartered in London with offices in New York and Los Angeles, it serves consumer brands seeking scalable, platform-specific video content across Facebook, Instagram, TikTok, YouTube, Snapchat, and Pinterest.
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