Job Overview
Location
Argentina
Job Type
Part-time
Category
Customer Success
Date Posted
May 12, 2026
Full Job Description
đź“‹ Description
- • Client Success Manager role at a marketing agency specializing in SEO services for private practice owners in the mental health space; the role is pivotal in maintaining client satisfaction, ensuring project timelines are met, and enabling the SEO team to focus on execution by serving as the primary client liaison.
- • Day-to-day responsibilities include managing client communication through regular check-ins and follow-ups, coordinating content approvals and project updates, preparing monthly client reports using SEO KPIs, maintaining organized workflows in Asana across multiple clients, aligning client requests with agreed-upon strategies, escalating technical SEO questions to specialists, and supporting client onboarding, retention, and internal process improvements.
- • The agency, Private Practice Elevation (operating under Workana Limited), is a mission-driven organization dedicated to helping mental health professionals grow their practices through strategic digital marketing, particularly SEO and website optimization.
- • In this role, the individual will develop strong client relationship management skills, gain hands-on experience with SEO reporting and performance metrics, refine project coordination abilities in a fast-growing agency, and contribute to process scalability while working remotely with flexible scheduling.
🎯 Requirements
- • Experience in client success, project coordination, account coordination, or operations in an agency or service-based business
- • Strong written and verbal English communication skills
- • Highly organized, detail-oriented, and comfortable managing multiple clients at once
- • Familiarity with SEO concepts, reporting, and performance metrics
- • Comfortable using Asana or similar project management tools
- • Availability for weekday overlap with Eastern Time business hours
🏖️ Benefits
- • Fully remote, part-time role with room to grow
- • Flexible schedule
- • Opportunity to join a mission-driven agency supporting mental health professionals
Skills & Technologies
About Workana Limited
Workana is a leading freelance platform connecting businesses with skilled professionals across Latin America. It facilitates remote work by offering a marketplace for a wide range of services, including design, programming, marketing, translation, and administrative support. Companies can post projects, and freelancers can bid on them, fostering a dynamic and efficient hiring process. Workana emphasizes security, payment protection, and dispute resolution to ensure a trustworthy environment for both clients and freelancers. The platform aims to empower individuals and businesses by democratizing access to talent and opportunities within the digital economy.
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