Job Overview
Location
Remote
Job Type
Full-time
Category
Operations
Date Posted
April 12, 2026
Full Job Description
đź“‹ Description
- • The Client Support Manager role at OneDigital Health and Benefits, LLC is a pivotal position supporting the Counselor production team within EOI Service Company, a national benefits communication and enrollment firm. This role is essential to ensuring smooth client enrollment operations, especially during peak seasons, by managing logistics, training, reporting, and team coordination.
- • Day to day, the Client Support Manager will build and manage scheduling systems, assist Enrollment Managers with client document setup and enrollment plans, support weekly PTMs and client calls, manage the Benefit Counselor team, run and interpret reports from multiple systems, coordinate logistics for client projects (including travel, materials, and training spaces), mentor team leaders and newer Counselors, ensure counselors stay on script, and assist with Health Fairs and benefit meetings as needed.
- • OneDigital Health and Benefits, LLC combines the agility and innovation of a startup with the stability and resources of an industry leader, fostering a people-first, culture-rich environment where low-ego professionals can thrive and make meaningful change in the healthcare benefits space.
- • In this role, the individual will develop advanced skills in enrollment operations, team leadership, data reporting and interpretation, project logistics, and client-facing communication, while gaining deep expertise in benefits enrollment processes and cross-functional collaboration within a growing national organization.
🎯 Requirements
- • Minimum of 3 years successful enrollment experience
- • Business or related Associate’s degree, Bachelor’s preferred or 7 years’ equivalent experience
- • Relationship management experience
- • Strong leadership skills
- • Must be willing to travel (50% during off peak and 90% - 100% during peak season)
- • Excellent skills within the Microsoft product suite, with advanced Excel proficiency
🏖️ Benefits
- • Health, wellbeing, and retirement benefits
- • Paid time off and overtime pay for non-exempt employees
- • Robust learning and development programs
- • Reimbursement of job-related expenses per company policy
- • Employee perks and discounts
- • Variable compensation, commission, and/or annual bonus based on individual and company performance
Skills & Technologies
About OneDigital Health and Benefits, LLC
OneDigital Health and Benefits, LLC is an insurance brokerage and employee benefits advisory firm headquartered in Atlanta, Georgia. It designs, implements and administers health, retirement, property-casualty and wellbeing programs for mid-market employers across the United States. The company combines technology, analytics and consultative services to manage risk and improve workforce productivity. Founded in 2000, OneDigital has grown through more than 100 acquisitions to become one of the largest employee benefits-only brokerages in North America, serving over 100,000 employers and five million employees nationwide.
Subscribe to the weekly newsletter for similar remote roles and curated hiring updates.
Newsletter
Weekly remote jobs and featured talent.
No spam. Only curated remote roles and product updates. You can unsubscribe anytime.
Similar Opportunities
21 days ago
