Job Overview
Location
Germany - Remote
Job Type
Full-time
Category
Customer Success
Date Posted
April 9, 2026
Full Job Description
đź“‹ Description
- • As a Clinical Practice Support Expert, you will serve as the localized clinical authority driving adoption and excellence in Dandy’s new market launch, blending high-impact training with expert clinical support to ensure dental practices confidently adopt digital workflows.
- • Day to day, you will deliver localized onboarding (virtual and in-practice), coach clinicians on scanning and digital workflows, troubleshoot complex clinical and technical issues, and act as the senior escalation point for case quality via chat, phone, video, and email.
- • You will join Dandy Technology, Inc., a venture-backed company transforming the $200B dental industry by building the operating system for dental offices worldwide, empowering clinicians with technology and innovation to improve patient outcomes.
- • In this role, you will develop deep expertise in digital dentistry workflows, influence product and localization efforts through market-specific insights, and grow as a trusted clinical advisor shaping customer success and long-term digital adoption in Germany.
Skills & Technologies
About Dandy Technology, Inc.
Dandy Technology, Inc. operates a digital platform that connects dental practices with dental laboratories, streamlining the design, ordering, and delivery of restorative dental products such as crowns, bridges, and clear aligners. The company combines intra-oral scanning, AI-assisted design, and centralized manufacturing to shorten turnaround times and reduce remakes. Dentists ship impressions or digital scans to Dandy’s U.S. lab, track cases online, and receive finished appliances within days. Founded in 2019 and headquartered in New York City, Dandy aims to modernize dental lab workflows and improve patient outcomes through integrated software, logistics, and support services.
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