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This position was posted on April 5, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
Italy - Milan
Job Type
Full-time
Category
Software Engineering
Date Posted
April 5, 2026
Full Job Description
đź“‹ Description
- • The Clinical Support Lab Expert, Fixed (ITA) role is critical to Dandy’s mission of transforming the dental industry by driving clinical adoption and customer excellence in Italy as part of a new market launch team.
- • Day to day, the role involves delivering live onboarding and coaching for dental practices using digital workflows, serving as the senior clinical escalation point for complex cases, troubleshooting scanning and technical issues, localizing training content, managing travel and scheduling independently, and acting as a liaison between clinicians and the lab to ensure accurate case outcomes.
- • Dandy is a venture-backed innovator building the operating system for dental offices worldwide, empowering clinicians with technology and support to modernize dental practices, with a focus on simplicity, innovation, and world-class customer experience.
- • In this role, the individual will develop deep expertise in digital dentistry, influence product and process improvements through field insights, gain autonomy in managing client relationships and logistics, and contribute to shaping Dandy’s clinical standards and training frameworks in the Italian market.
Skills & Technologies
About Dandy Technology, Inc.
Dandy Technology, Inc. operates a digital platform that connects dental practices with dental laboratories, streamlining the design, ordering, and delivery of restorative dental products such as crowns, bridges, and clear aligners. The company combines intra-oral scanning, AI-assisted design, and centralized manufacturing to shorten turnaround times and reduce remakes. Dentists ship impressions or digital scans to Dandy’s U.S. lab, track cases online, and receive finished appliances within days. Founded in 2019 and headquartered in New York City, Dandy aims to modernize dental lab workflows and improve patient outcomes through integrated software, logistics, and support services.
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