Commercial Director-Korea

📋 Description

• • Own the entire Korea P&L and become the face of Insider One to the country’s most ambitious brands. You will architect and execute a multi-year go-to-market strategy that turns our AI-powered customer engagement platform into the default choice for travel, e-commerce, and retail giants across Korea.
• • Build, inspire, and lead a high-performing sales pod (AEs, SEs, BDRs, and CS) from the ground up, coaching them to exceed aggressive ARR targets while living our “care” ethos in every customer interaction. You will set quarterly OKRs, run weekly pipeline reviews, and create a culture where data-driven decisions and human empathy coexist.
• • Translate complex market signals—shifts in consumer behavior, regulatory changes, competitive moves—into actionable plays that open new revenue streams and protect existing accounts. You will be the internal voice that keeps product, marketing, and leadership three steps ahead, turning insights into roadmap priorities and pricing experiments.
• • Spearhead executive-level negotiations with CMOs, CTOs, and digital transformation heads at household names like Samsung, Lotte, Coupang, and Kakao. Your storytelling will turn technical features into board-level business outcomes, securing seven-figure contracts and multi-year renewals. You will personally quarterback the most strategic deals, from first meeting to signed MSA.
• • Design and scale a partner ecosystem of top-tier digital agencies, system integrators, and consultancies. You will co-create joint value propositions, co-sell motions, and enablement programs that turn partners into a force multiplier for pipeline and deal velocity. Expect to negotiate revenue-share agreements and joint marketing budgets that accelerate mutual growth.
• • Own the full funnel—from demand generation campaigns and ABM plays to late-stage procurement and legal redlines—ensuring every metric (MQL→SQL→SAL→Closed-Won) beats plan. You will obsess over data hygiene in Salesforce and deliver board-ready forecasts every week. Weekly forecast accuracy above 90 % and a rolling 12-month pipeline coverage ratio of 4× quota are your north stars.
• • Champion customer success post-signature, partnering with CS and product teams to drive adoption, expansion, and advocacy. Your NPS and GRR scores will become legendary case studies that fuel our next wave of growth. You will host quarterly business reviews, identify whitespace for upsell, and turn satisfied customers into vocal references.
• • Represent Insider One on stage at industry events, in the press, and across LinkedIn, positioning us as the thought leader shaping the future of AI-driven customer engagement in Korea. You will keynote conferences, publish op-eds, and appear on podcasts that reach tens of thousands of decision-makers.
• • Instill a culture of experimentation: A/B test messaging, iterate pricing models, pilot new verticals, and share learnings globally so Korea becomes the innovation lab for the wider APAC region. You will run quarterly “growth sprints,” document playbooks, and ship insights back to HQ that influence product strategy worldwide.
• • Live our social-impact DNA by mentoring women in STEM through SheLeads Korea, hosting AI-for-teachers workshops, and ensuring our hiring practices set the gold standard for diversity and inclusion. You will allocate 5 % of team time to community initiatives and track the impact of our outreach programs.