
Job Overview
Location
Remote - US
Job Type
Full-time
Category
Customer Success
Date Posted
April 7, 2026
Full Job Description
đź“‹ Description
- • Community Associate at DraftKings Inc. – a remote US role focused on building and nurturing the company’s official Discord community for sportsbook players.
- • Day-to-day responsibilities include engaging authentically with players across Discord channels, responding to questions and needs, creating and executing community campaigns (giveaways, AMAs, live chats, themed events), monitoring sentiment and trends, championing the community’s voice internally, and providing coverage during high-traffic periods like evenings, weekends, and major game days on rotation.
- • The team is part of DraftKings’ innovation-driven culture, where AI and emerging technology are embraced to enhance customer experiences and streamline operations. The Community Associate works closely with the Community Lead to bring the brand to life through meaningful player interactions.
- • In this role, you will develop expertise in community management, digital engagement strategies, and sports/gaming community dynamics while gaining hands-on experience with Discord moderation tools, content creation, and cross-functional collaboration in a fast-paced, regulated gaming environment.
Skills & Technologies
About DraftKings Inc.
DraftKings Inc. operates regulated digital sports entertainment and gaming products in North America. Founded in 2012, it offers daily fantasy sports, sports betting, iGaming, and media content through web and mobile platforms. The company holds gaming licenses in multiple U.S. states and provinces, providing real-money wagering on professional and collegiate sports, online casino games, and live-dealer tables. Revenue is generated via entry fees, rake, and sportsbook hold. DraftKings has partnered with major leagues and teams, and it trades on the Nasdaq under DKNG.
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