Community Associate

📋 Description

• • Community Associate at DraftKings Inc. – a remote US role focused on building and nurturing the company’s official Discord community for sportsbook players.
• • Day-to-day responsibilities include engaging authentically with players across Discord channels, responding to questions and needs, creating and executing community campaigns (giveaways, AMAs, live chats, themed events), monitoring sentiment and trends, championing the community’s voice internally, and providing coverage during high-traffic periods like evenings, weekends, and major game days on rotation.
• • The team is part of DraftKings’ innovation-driven culture, where AI and emerging technology are embraced to enhance customer experiences and streamline operations. The Community Associate works closely with the Community Lead to bring the brand to life through meaningful player interactions.
• • In this role, you will develop expertise in community management, digital engagement strategies, and sports/gaming community dynamics while gaining hands-on experience with Discord moderation tools, content creation, and cross-functional collaboration in a fast-paced, regulated gaming environment.