Community Guide

Zippymh LLC

Job Overview

Location

United States (Remote)

Job Type

Full-time

Full Job Description

📋 Description

• Own full revenue metrics and market share performance for assigned portfolio of manufactured home loan partners, driving growth in applications, funded loans, and average loan size.
• Diagnose structural growth barriers such as product gaps, pricing constraints, state-specific limitations, or operational friction, and escalate quantified impact to leadership with actionable solutions.
• Forecast performance trends and proactively develop and execute strategic account plans to achieve growth targets and defend market share among assigned clients.
• Serve as the primary relationship owner and trusted advisor for key client stakeholders, building credible, long-term partnerships through proactive growth conversations rather than reactive support.
• Expand revenue by onboarding new retail locations and deepening product adoption within existing accounts through strategic account development.
• Ensure partners are fully trained and operationally aligned with Zippy’s end-to-end loan process—from marketing through funding—to improve pull-through, speed, and borrower experience.
• Collaborate cross-functionally to resolve systemic issues and file-level friction that impact partner performance and borrower outcomes.
• Track and report on key performance indicators including market share, application volume, funded volume, and revenue trends using accurate, up-to-date data in Salesforce.
• Maintain disciplined CRM hygiene with accurate account and contact information to inform strategic decisions and prioritize time allocation effectively.
• Represent client insights internally while safeguarding Zippy’s commercial interests, providing structured feedback on product gaps, operational inefficiencies, and revenue opportunities.
• Influence cross-functional teams to prioritize initiatives that unlock growth within your portfolio, aligning product, operations, and engineering efforts with partner needs.
• Maintain deep expertise in Zippy’s loan process, underwriting standards, technology platform, and funding requirements to serve as a trusted subject matter expert for both clients and internal teams.
• Balance partner advocacy with Zippy-first business priorities, making decisions that drive sustainable revenue growth while protecting company interests.
• Continuously seek learning opportunities to strengthen commercial acumen, operational fluency, and industry knowledge to enhance effectiveness in the role.
• Engage with a remote-first team across multiple U.S. states, contributing to a collaborative culture that values ownership, results, and innovation in the manufactured housing finance space.
• Participate in virtual and, when necessary, in-person meetings as part of the client engagement and onboarding process.
• Leverage data-driven insights to identify unrealized potential, prioritize high-impact opportunities, and optimize resource allocation across the portfolio.

🎯 Requirements

• Strong ownership mentality with comfort being accountable for revenue and performance metrics
• Commercially driven with a sales-oriented mindset
• High curiosity and strong diagnostic problem-solving skills
• Strong Salesforce/CRM proficiency and disciplined data management habits
• Experience in tech-forward, mortgage, fintech, or enablement environments preferred
• SaaS experience and ability to articulate product value is a plus

🏖️ Benefits

• Competitive compensation with potential for annual bonuses and variable pay
• Equity in the company for all employees
• Remote-first work environment with flexibility to work from home
• Comprehensive health coverage including medical, dental, vision, STD, LTD, and life insurance
• Paid Time Off with encouragement to use it
• Access to wellbeing programs including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder
• No Meeting Wednesdays to support focus and recharge

Skills & Technologies

Spring

Design

Remote

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Zippymh LLC

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About Zippymh LLC

Zippymh LLC is a U.S.-based software development firm that builds productivity and workflow tools for small businesses and creative teams. Its flagship products include cloud-based file management, invoicing, and project-tracking applications designed to reduce administrative overhead. The company operates on a SaaS subscription model, integrates with popular third-party services, and emphasizes simple, fast user experiences. Headquartered in Delaware with a distributed remote workforce, Zippymh serves clients in North America, Europe, and Southeast Asia.

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