Compensation Operations Manager

📋 Description

• • Administer compensation plans, quotas, credits, adjustments, exceptions, and payout processes.
• • Design and maintain scalable processes that ensure accurate and efficient compensation administration.
• • Implement and maintain compensation policies, ensuring that all program rules are consistently applied across GTM teams.
• • Manage field support triaging for compensation-related inquiries, streamlining communication between GTM personnel and back-office teams.
• • Execute recurring compensation payout cycles, reconciliations, and operational close processes.
• • Execute compensation letter generation, distribution, tracking, and record management.
• • Partner with Legal, HR, and Finance to support governance, approvals, compliance, and audit requirements.
• • Develop reporting, dashboards, and quality assurance processes to improve visibility and accuracy.
• • Field Support & Enablement
• • Serve as a key point of contact for compensation-related field questions and inquiries.
• • Build and maintain support resources, FAQs, documentation, and intake processes.
• • Partner with Enablement and Sales Leadership to improve understanding, adoption, and trust in compensation programs.
• • We're looking for someone with:
• • 8+ years of experience in compensation operations, sales operations, revenue operations, finance operations, or related operational roles.
• • Deep experience administering variable compensation programs at scale.
• • Strong experience with compensation systems and operational tooling.
• • Experience executing payout cycles, quota workflows, plan administration, and compensation governance.
• • Demonstrated ability to build and improve scalable operational processes in high-growth environments.
• • Strong cross-functional stakeholder management and communication skills.
• • Strong analytical, systems, and problem-solving capabilities.
• • A hands-on approach with a high level of accuracy, ownership, and attention to detail.
• • Comfort balancing strategic context with day-to-day operational execution.
• • Nice to Have
• • Experience supporting or scaling compensation operations during periods of rapid growth.
• • Familiarity with consumption-based or hybrid revenue models.
• • Experience implementing or administering compensation management platforms.