Job Overview
Location
Remote
Job Type
Full-time
Category
Other
Date Posted
February 22, 2026
Full Job Description
đź“‹ Description
- • Join M-Files, a pioneering force in redefining how work gets done, as a Consultant - System Specialist for Germany. In this pivotal role, you will be instrumental in deploying, configuring, and supporting our cutting-edge AI-native document management system, empowering businesses across Germany to achieve unparalleled levels of efficiency, security, and compliance.
- • M-Files is not just a software company; we are innovators dedicated to transforming document management from a complex challenge into a strategic advantage. Our platform offers purpose-built business use cases, encompassing both universal and industry-specific workflows, designed to facilitate secure collaboration, automate intricate processes, and ensure robust governance.
- • As a Consultant - System Specialist, you will be at the forefront of this transformation, working directly with our valued clients to understand their unique business needs and translate them into effective M-Files solutions. Your expertise will guide them through the entire implementation lifecycle, from initial discovery and requirements gathering to system configuration, user training, and ongoing support.
- • This role demands a blend of technical acumen, problem-solving skills, and exceptional client-facing abilities. You will act as a trusted advisor, leveraging your deep understanding of the M-Files platform and its capabilities to deliver solutions that drive tangible business outcomes. Your success will be measured by the seamless integration of M-Files into our clients' operations and their ability to harness its full potential.
- • Key responsibilities will include conducting in-depth analysis of client business processes, identifying areas for improvement and automation through the M-Files system. You will be responsible for designing and configuring the M-Files environment to meet specific client requirements, including setting up metadata structures, workflows, access control, and integrations with other business systems.
- • Furthermore, you will play a crucial role in developing and delivering comprehensive training programs for end-users and administrators, ensuring they are proficient in utilizing the M-Files platform effectively. Troubleshooting and resolving technical issues, providing timely and effective support, and documenting configurations and solutions will also be integral parts of your daily activities.
- • You will collaborate closely with our sales and pre-sales teams to ensure a smooth transition from prospect to client, providing technical expertise and insights during the sales cycle. Proactively identifying opportunities for upselling and cross-selling additional M-Files features and services will be encouraged, contributing to the growth and success of our clients and M-Files.
- • This is an exciting opportunity to become part of a dynamic and rapidly growing company with a strong culture of innovation and collaboration. You will have the chance to work with a diverse range of clients across various industries, tackling complex challenges and making a significant impact on their digital transformation journeys.
- • We are looking for individuals who are passionate about technology, possess a strong desire to help clients succeed, and thrive in a remote work environment. Your ability to communicate complex technical concepts clearly and concisely, both verbally and in writing, will be essential. You will be expected to stay abreast of the latest developments in document management, AI, and related technologies to continuously enhance your expertise and provide best-in-class solutions.
- • The ideal candidate will be a self-starter, capable of managing their time effectively and working autonomously while also being a collaborative team player. You will contribute to the collective knowledge base of the M-Files team, sharing best practices and insights with colleagues. Your commitment to delivering exceptional client service and your proactive approach to problem-solving will be highly valued.
- • Embrace the challenge of helping businesses unlock the true potential of their information assets. By implementing and optimizing the M-Files system, you will empower organizations to streamline operations, reduce risks, and foster a more intelligent and connected way of working. This role offers a unique opportunity to shape the future of document management for businesses throughout Germany and contribute to M-Files' global mission of revolutionizing how information is managed and utilized.
- • You will be responsible for the successful deployment and configuration of the M-Files solution, ensuring it aligns perfectly with the client's strategic objectives and operational workflows. This includes meticulous planning, execution, and validation of all system settings and customizations.
- • Develop and maintain strong, long-lasting relationships with clients, acting as their primary point of contact for all technical and implementation-related queries. Your ability to build trust and rapport will be key to fostering client loyalty and satisfaction.
- • Contribute to the continuous improvement of M-Files' implementation methodologies and best practices by providing feedback from client engagements and sharing lessons learned.
- • Participate in internal knowledge-sharing sessions and contribute to the development of training materials and documentation.
- • Stay updated on new M-Files features, product releases, and industry trends to ensure clients benefit from the most advanced solutions available.
- • This role is ideal for someone who is passionate about technology's ability to solve business problems and is eager to make a tangible impact.
🎯 Requirements
- • Proven experience in implementing and configuring enterprise software solutions, preferably document management systems or similar platforms.
- • Strong understanding of business processes and workflows across various industries.
- • Excellent analytical and problem-solving skills, with the ability to translate complex business requirements into technical solutions.
- • Exceptional communication and interpersonal skills, with the ability to effectively engage with clients at all levels.
- • Proficiency in German and English, both written and spoken.
- • Experience with system administration, configuration, and troubleshooting.
- • Familiarity with metadata, workflows, and access control concepts.
- • Ability to work independently and manage multiple projects simultaneously in a remote environment.
- • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent practical experience.
- • A proactive and client-centric approach to service delivery.
🏖️ Benefits
- • Competitive salary and performance-based bonuses.
- • Comprehensive health, dental, and vision insurance.
- • Generous paid time off and holidays.
- • Opportunities for professional development and continuous learning, including certifications and training.
- • Flexible remote work environment with the ability to work from anywhere in Germany.
- • Access to cutting-edge technology and a collaborative team environment.
- • Company-provided equipment and resources.
- • Regular team-building activities and virtual social events.
- • A chance to be part of a rapidly growing, innovative company with a global reach.
Skills & Technologies
Remote
About M-Files Corporation
M-Files is a global leader in intelligent information management, providing a platform that helps organizations manage and access their documents and data more effectively. Their solution goes beyond traditional document management by organizing information based on what it is, rather than where it is stored. This approach enables seamless integration with existing systems and repositories, offering a unified view of critical business data. M-Files serves a wide range of industries, including financial services, manufacturing, life sciences, and public sector, by improving compliance, automating workflows, and enhancing overall business productivity through intelligent automation and AI-powered insights.
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