Consumer Strategy Manager

📋 Description

• • The Consumer Core team at Deliveroo owns the in-app experience and how consumers explore our product.
• • Our mission is to help consumers build confidence in ordering and discover “the best in their neighbourhood.”
• • Our team identifies emerging customer needs, shapes long-term strategy for the consumer food discovery journey, and ensures that new features deliver measurable impact.
• • Ultimately, we advocate for the consumer at every step, championing experiences that make Deliveroo feel local, relevant, and delightful.
• • In this role, you will work with product, engineering, and design partners to solve key problems for Deliveroo consumers by developing and testing data-driven hypotheses, generating new product ideas, and improving the overall consumer experience.
• • You will own projects from hypothesis to implementation to results and will get to the lowest level of detail in order to execute on high-impact experiments.
• • The results of your work will influence business decisions, our consumer and product strategies, and the future of the consumer app.
• • Projects you may work on include helping users discover the best restaurant and dishes, encouraging content creation on Deliveroo, using AI to automate existing processes, supporting go-to-market campaigns, etc.
• • You will also be responsible for creating & implementing efficient processes for working cross functionally with our strategic partners.
• • You're excited about this opportunity because you will:
• • Strategise – Shape our team’s strategy and help decide