Bjak Sdn. Bhd. logo

Creative Technologist, HCI

Job Overview

Location

New York, United States

Job Type

Full-time

Category

Design

Date Posted

May 21, 2026

Full Job Description

📋 Description

  • Prototype experimental AI interfaces that move beyond traditional chat-based UIs to explore novel modes of human-AI interaction.
  • Build functional proof-of-concept experiences using web technologies, AI models, and third-party APIs to rapidly test interaction ideas.
  • Investigate and evaluate emerging HCI patterns related to human control, trust, transparency, memory, multimodal input, and long-running workflows.
  • Collaborate closely with product, design, and machine learning teams to translate early-stage concepts into testable, tangible prototypes.
  • Identify and adapt useful interaction models from academic research, competitor products, and emerging tools to inform A1’s user experience direction.
  • Design and execute experiments that test how users understand, direct, and collaborate with proactive AI systems in real-world contexts.
  • Document all experiments rigorously: articulating what was tested, what outcomes were observed, what failed, and what should be prioritized for next iteration.
  • Contribute to shaping the team’s collective understanding of what effective, intuitive, and reliable HCI should look and feel like in a consumer-facing AI product.
  • Balance creativity with practicality by distinguishing between intriguing experimental ideas and those with clear user value and product potential.
  • Work in a high-speed, high-talent-density environment where independent judgment, structure, and execution are essential to progress.
  • Operate comfortably in ambiguity, navigating the non-deterministic nature of current AI systems while striving for reliability in long-running task workflows.
  • Translate technical capabilities and user behavior insights into actionable feedback for product and engineering teams.
  • Maintain a strong focus on user-centered design principles while leveraging technical prototyping skills to validate hypotheses quickly.
  • Engage in iterative cycles of ideation, build, test, learn, and refine to drive product direction based on empirical evidence rather than assumptions.
  • Communicate complex experimental findings clearly and persuasively to cross-functional stakeholders without technical backgrounds.
  • Stay informed about advances in human-computer interaction, AI interaction design, and emerging frontend tools to continuously raise the bar for prototype quality.
  • Prioritize usability and clarity in all prototypes, ensuring that even early-stage concepts communicate their purpose and value to users effectively.
  • Embrace rapid iteration and feedback loops, where speed of learning is valued as much as the polish of final deliverables.
  • Help define the visual and behavioral language of A1’s AI assistant by influencing how users perceive its agency, memory, and responsiveness.
  • Contribute to a culture of transparency, experimentation, and evidence-based decision-making across the product development lifecycle.

Skills & Technologies

Onsite

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Bjak Sdn. Bhd. logo
Bjak Sdn. Bhd.
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About Bjak Sdn. Bhd.

Bjak operates Malaysia’s largest digital auto-insurance marketplace, enabling instant price comparison and online purchase of motor coverage from leading insurers. The platform uses proprietary technology to simplify complex tariffs, deliver personalised quotes and e-policy issuance within minutes, eliminating paperwork and agent visits. Licensed by Bank Negara Malaysia, Bjak also offers road-tax renewal, accident assistance and claims support, serving millions of drivers nationwide while partnering with insurers to increase digital distribution efficiency and customer reach.

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