NerdWallet, Inc. logo

CRM Operations Manager II

Job Overview

Location

NerdWallet US

Job Type

Full-time

Category

Marketing

Date Posted

April 26, 2026

Full Job Description

đź“‹ Description

  • • As a CRM Operations Manager II at NerdWallet, you will own the end-to-end execution of automated email and push campaigns that drive engagement across the customer lifecycle, ensuring seamless delivery from onboarding to re-engagement.
  • • You will design, build, and deploy complex multi-step workflows, implement personalization using user and behavioral data, and maintain campaign accuracy through rigorous QA processes and technical execution.
  • • You will partner with CRM strategists, analytics, product, engineering, and creative teams to translate campaign ideas into technically sound, scalable solutions while maintaining platform health and operational excellence.
  • • You will serve as the primary administrator of the CRM and marketing technology stack (Iterable), optimizing performance, ensuring compliance, and enabling the team with best practices, tools, and governance for sustained success.

Skills & Technologies

Remote

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NerdWallet, Inc. logo
NerdWallet, Inc.
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About NerdWallet, Inc.

NerdWallet, Inc. is a San Francisco–based personal finance company that operates an online platform offering comparison tools, editorial reviews, and educational content for credit cards, mortgages, loans, insurance, banking, and investing products. Founded in 2009, it generates revenue through lead generation and referral fees when users select financial products from partner institutions. The company serves U.S. consumers seeking independent guidance to optimize financial decisions and is publicly traded on the Nasdaq under the ticker NRDS.

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