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CRM Solutions Architect (USA)

Job Overview

Location

Chicago, Illinois, United States

Job Type

Full-time

Category

Product Management

Date Posted

March 13, 2026

Full Job Description

📋 Description

  • As a CRM Solutions Architect at Huble, you will be instrumental in designing and delivering sophisticated, scalable, and innovative solutions for our diverse clientele, with a strong emphasis on leveraging the HubSpot CRM as the core of their front-office technology ecosystem.
  • You will be responsible for architecting comprehensive end-to-end solutions that seamlessly integrate with clients' existing technology stacks and intricate business processes, ensuring maximum efficiency and adaptability.
  • This role demands a strategic thinker capable of translating complex client requirements into robust technical designs, encompassing system integrations, data flow architecture, and the development of flexible, future-proof solutions.
  • You will collaborate closely with a dynamic, cross-functional team, including Development, Marketing, Sales, and Service Consulting professionals, to ensure the successful execution of high-impact projects.
  • A key aspect of your role will involve crafting detailed architecture diagrams, meticulously defining project scopes, and producing essential documentation that guides implementation teams through the deployment process.
  • You will act as a trusted advisor to clients, guiding them through the adoption of cutting-edge technologies and best practices, helping them to move faster, adapt smarter, and innovate freely.
  • Your expertise will be crucial in understanding client needs and translating them into effective solutions primarily within the HubSpot platform, but also considering broader CRM ecosystems.
  • You will lead complex technology configuration projects, demonstrating technical leadership and mentoring junior team members to foster their growth and development.
  • Conducting thorough technology audits for clients will be part of your remit, providing insightful recommendations for optimization and improvement of their existing systems.
  • You will be responsible for defining clear success metrics and establishing robust reporting requirements for the technology solutions you architect, ensuring measurable outcomes.
  • A critical responsibility is to stay abreast of the latest technological advancements and feature updates within the CRM landscape, particularly HubSpot, and to effectively communicate these changes and their implications to both internal teams and clients.
  • You will provide hands-on assistance with data migration projects, ensuring data integrity and accuracy, and conducting rigorous quality assurance testing to validate solution performance.
  • Driving team certifications and delivering technology training to internal staff will be vital in elevating the collective expertise within Huble.
  • The ideal candidate will possess a strong technical foundation, whether gained from direct experience with CRM platforms like HubSpot, Salesforce, or Microsoft Dynamics, or from broader system architecture roles.
  • While direct CRM platform experience is advantageous, the ability to design effective architectures, develop sophisticated data strategies, expertly leverage APIs, and engineer seamless system integrations to solve complex business challenges is paramount.
  • Experience in crafting innovative solutions within smaller businesses or diverse technology environments, demonstrating adaptability and resourcefulness, is highly valued.
  • You will be expected to possess an excellent command of the English language, with exceptional written and verbal communication skills, enabling clear and concise interaction with both technical and non-technical stakeholders.
  • The role requires an entrepreneurial spirit, a drive for innovation, and outstanding interpersonal skills, allowing you to work effectively both independently and as part of a collaborative team.
  • Emotional intelligence, maturity, enthusiasm, and a deep passion for technology and client success are essential personal qualities that will contribute to your effectiveness in this role.
  • An impeccable attention to detail and a meticulous approach to work are crucial for ensuring the quality and accuracy of your architectural designs and documentation.
  • A steadfast focus on delivering high-quality results at all times will be a hallmark of your contribution to Huble and its clients.
  • This role is best suited for individuals based in Central or Eastern time zones to facilitate synchronous collaboration within our global teams.

Skills & Technologies

Senior
Remote

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About Huble Limited

Huble is a UK-based company specializing in providing a comprehensive platform for managing and growing customer relationships. Their core offering is a CRM (Customer Relationship Management) system designed to help businesses streamline sales, marketing, and customer service processes. Huble focuses on empowering small to medium-sized enterprises (SMEs) with tools to organize contacts, track interactions, automate tasks, and gain insights into customer behavior. The platform aims to enhance customer engagement, improve operational efficiency, and ultimately drive business growth through better relationship management. They operate within the SaaS (Software as a Service) industry, offering cloud-based solutions.

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