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This position was posted on May 10, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
New York, New York
Job Type
Full-time
Category
Marketing
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • As the Customer Content Marketing Lead at Notion, you will own the end-to-end creation of compelling customer stories that showcase how individuals and organizations use Notion to transform their work, proving the platform’s impact across industries and geographies.
- • You will drive a rapid cadence of high-quality customer content across written, video, web, and emerging formats, building a scalable storytelling engine that supports global marketing initiatives and product launches.
- • You will collaborate closely with Product Marketing, Demand Gen, regional teams, and the Storytelling team to align customer narratives with brand moments, campaigns, and go-to-market strategies.
- • You will design playbooks, templates, and infrastructure to empower regional teams in EMEA and APAC to produce consistent, high-bar customer stories while identifying which stories to tell locally.
- • You will help customers share their own Notion journeys on their channels, pioneering a scalable user-generated content motion that amplifies authentic storytelling.
- • You will ensure customer stories appear where they matter most — on notion.com/customers, in sales enablement, at events, and across performance and lifecycle marketing channels.
- • You will think in campaigns, not isolated stories, sequencing and packaging customer narratives to amplify their impact and connect them to broader product and brand moments.
- • You will leverage your strong writing, visual taste, and shipping mindset to produce work that resonates emotionally and drives perception, with support from Notion’s world-class creative and marketing teams.
🎯 Requirements
- • 10+ years of relevant and transferrable experience in content marketing, storytelling, or a related field.
- • Exceptional writing skills with the ability to craft compelling narratives across formats including customer stories, video scripts, creative briefs, and web copy.
- • Strong visual taste and design aptitude — ability to storyboard, wireframe, or mock up concepts to guide beautiful final outputs.
- • Proven ability to own projects end-to-end and ship work quickly, treating process as a means to deliver impact.
- • Strategic thinking in campaigns — ability to connect individual stories into larger narratives, product launches, or brand moments.
- • Curiosity and willingness to adopt AI tools to work smarter and enhance storytelling output.
🏖️ Benefits
- • Competitive base salary range of $215,000 - $240,000 per year for New York City-based roles.
- • Highly competitive cash compensation, equity, and benefits package.
- • Opportunity to work with a brand loved by millions, including Fortune 500 companies and innovative startups.
- • Backing from a world-class creative team and full support across product marketing, regional, and demand gen teams.
- • Hybrid in-office collaboration model with Anchor Days (Mondays, Tuesdays, Thursdays) to foster in-person teamwork.
- • Commitment to diversity, equity, inclusion, and reasonable accommodations for qualified individuals with disabilities.
Skills & Technologies
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About Notion Labs, Inc.
Notion Labs, Inc. develops a unified workspace platform that combines documents, databases, kanban boards, calendars, and wikis. Headquartered in San Francisco, the company offers collaborative tools for teams and individuals to plan, write, organize, and share knowledge. The software integrates with third-party services and supports real-time editing, templates, and permissions management. Founded in 2013, it serves global users across education, technology, and enterprise sectors, aiming to replace fragmented productivity apps with a single, modular environment.
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