Customer Engineer

Diagrid, Inc.

Job Overview

Location

Remote United States

Job Type

Full-time

Full Job Description

📋 Description

• As a Customer Engineer at Diagrid, you will work directly with prospective customers to understand their technical challenges and design solutions using open-source technologies like Dapr and KEDA, helping them adopt cloud-native architectures and onboard to Diagrid Cloud.
• Your day-to-day includes creating and delivering customer demos, building Proof of Concept (PoC) solutions in multiple programming languages, providing architecture guidance, and aggregating customer feedback to inform product development.
• You will be part of the Engineering team, acting as the voice of the customer by sharing insights from real-world engagements to shape product features, prioritize user feedback, and influence strategic direction.
• In this role, you will deepen your expertise in distributed systems, cloud-native development, and open-source ecosystems while directly impacting product roadmap and customer success in a high-growth startup environment.

🎯 Requirements

• 3+ years in a Solutions Engineer, Sales Engineer, Developer Advocate, or similar technical customer-facing role
• Solid developer experience in at least one of Java, .NET, or Go
• Experience with Git-based version control systems
• Solid understanding of computer science principles with a focus on distributed systems

🏖️ Benefits

• Competitive compensation and company equity
• Remote-first & flexible work environment
• Comprehensive healthcare for you and your dependents
• $1000 home office setup stipend and monthly WFH stipend
• Choice of hardware and flexible paid time off

Skills & Technologies

Java

Node.js

Express

Django

Spring

Remote

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Diagrid, Inc.

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About Diagrid, Inc.

Diagrid provides cloud-native application runtime and integration software built on the open-source Dapr project. The company offers managed services, enterprise support, and developer tools that simplify microservices communication, state management, and event-driven workflows on Kubernetes. Its products help engineering teams reduce operational overhead, accelerate development cycles, and improve reliability when deploying distributed applications at scale across public clouds and edge environments.

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