Customer Experience Engineer, CXE-T

Docker Inc.

Job Overview

Location

Canada

Job Type

Full-time

Full Job Description

📋 Description

• The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets.
• Day to day, the role involves designing and delivering advanced technical sessions (webinars, live builds, architecture deep dives), creating structured enablement series, building reusable PoC frameworks, producing technical content such as recorded walkthroughs and architecture guides, and serving as an escalation point for non-support technical questions across customer cohorts.
• Docker is a globally distributed, remote-first team trusted by over 20 million monthly users and 20 billion container image pulls, building tools that define how software gets built and delivered, with a focus on enabling secure, scalable workflows in the era of AI agents.
• In this role, the person can learn to architect scalable technical enablement systems, influence product direction through field insights, become a recognized authority in container security and AI workload governance, and drive measurable adoption across large customer populations by turning deep expertise into reusable, high-leverage assets.

🎯 Requirements

• 5+ years in Solutions Engineering, Technical Account Management, DevOps, Platform Engineering, or similar technical roles
• Strong hands-on expertise in Docker and container ecosystems, secure software supply chain practices, and CI/CD pipelines
• Experience designing and executing structured PoCs with defined success criteria
• Ability to present complex technical topics clearly to senior engineering audiences
• Strong written communication skills; experience producing technical blogs or deep technical content

🏖️ Benefits

• Freedom & flexibility; fit your work around your life
• Designated quarterly Whaleness Days plus end of year Whaleness break
• Home office setup; we want you comfortable while you work
• 16 weeks of paid Parental leave (after 6 months of employment)
• Technology stipend equivalent to $100 USD net/month
• Training stipend for conferences, courses and classes
• Equity; we are a growing start-up and want all employees to have a share in the success of the company
• Medical benefits, retirement and holidays vary by country
• Remote-first culture, with offices in Seattle and Paris

Skills & Technologies

Docker

Remote

Degree Required

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Docker Inc.

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About Docker Inc.

Docker Inc. provides an open platform for developing, shipping, and running applications inside lightweight containers. Its tools package software and dependencies into portable units that run consistently across environments, accelerating DevOps workflows and cloud-native development. The company offers Docker Desktop, Hub, and subscription services that integrate with CI/CD pipelines and orchestration platforms, enabling teams to build, share, and deploy microservices at scale while maintaining security and governance policies.

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