Job Overview
Location
New York, NY
Job Type
Full-time
Category
Software Engineering
Date Posted
June 4, 2026
Full Job Description
đź“‹ Description
- • Develop production-quality integrations connecting Mia, an AI assistant, to electronic health record (EHR) systems, practice management software, and data warehouses using APIs, middleware, and data exchange protocols.
- • Build and maintain robust data pipelines that enable seamless, secure, and reliable data flow between Mia and customer systems, ensuring compliance with healthcare data standards.
- • Create reusable integration modules and templates to accelerate deployment cycles and reduce redundancy across customer implementations.
- • Lead technical discovery sessions with customer IT and engineering teams to understand workflow requirements, identify integration constraints, and define technical specifications.
- • Serve as the primary technical point of contact for customers during integration deployment, troubleshooting, and incident resolution, providing Tier 2/3 support for production environments.
- • Translate complex clinical and administrative healthcare workflows into clear, actionable technical requirements for internal engineering teams and customer stakeholders.
- • Configure and deploy integration solutions for new customers, resolving data mapping conflicts, authentication issues, and system compatibility challenges in real time.
- • Author and maintain comprehensive technical documentation, integration playbooks, training materials, and runbooks to support internal teams and customer onboarding.
- • Identify opportunities to automate manual integration processes, improve system reliability, and enhance scalability as the customer base grows.
- • Collaborate closely with the agent platform team to design and implement new integration architectures that align with evolving AI capabilities and customer needs.
- • Represent Hello Patient professionally in client-facing technical discussions, ensuring clear communication, trust, and alignment on project timelines and deliverables.
- • Work independently to manage multiple concurrent integration projects, prioritize tasks under tight deadlines, and adapt quickly to changing customer requirements in a fast-paced startup environment.
- • Ensure all integrations adhere to security and compliance standards critical to healthcare data handling, including HIPAA and data privacy requirements.
- • Continuously improve integration tooling and processes based on feedback from customers, support teams, and internal product development cycles.
🎯 Requirements
- • 5+ years of experience in software development, data engineering, or integration work in production environments
- • Proven track record building and maintaining real integrations — data pipelines, API integrations, or similar
- • Python experience
- • Experience with APIs (REST/SOAP), webhooks, and authentication standards (OAuth, JWT)
- • Strong communication skills — this hire must be comfortable leading technical conversations with clients and representing Hello Patient professionally
- • Ability to work independently, manage multiple projects, and thrive in a fast-paced startup environment
🏖️ Benefits
- • Base salary: $110,000 – $160,000 USD annually, depending on experience
- • Opportunity to work on AI-driven healthcare technology with direct patient impact
- • Collaborative startup environment backed by Scale and 8VC
- • Exposure to cutting-edge AI platforms and healthcare data ecosystems
Skills & Technologies
About Hellopatient Inc.
Hellopatient is a digital health company focused on improving patient care coordination and communication. They offer a platform that connects patients with their healthcare providers, streamlining appointment scheduling, prescription refills, and access to medical records. The company aims to reduce administrative burdens for clinics and empower patients with more control over their health journey. Their services are designed for various medical practices, enhancing efficiency and patient engagement within the healthcare ecosystem. Hellopatient operates within the rapidly growing digital health and healthtech industries, leveraging technology to make healthcare more accessible and manageable.
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