Job Overview
Location
San Francisco
Job Type
Full-time
Category
Marketing
Date Posted
April 17, 2026
Full Job Description
📋 Description
- • As a Customer Marketing Manager at BaseTen, you will own the full customer evidence motion, turning trust with technical customers into compelling stories that showcase real-world impact of AI infrastructure.
- • You will drive end-to-end co-marketing launches, maintain a centralized customer evidence library, and develop new programs like a Customer Advisory Board and structured reference program to amplify customer voices.
- • You will join a fast-growing AI infrastructure company powering mission-critical inference for top AI innovators, working in a mission-driven, collaborative environment focused on enabling cutting-edge model deployment.
- • You will build scalable systems for customer advocacy, refine your ability to translate technical narratives into market-ready assets, and gain deep exposure to the forefront of AI and ML innovation.
🎯 Requirements
- • 6+ years in customer marketing, product marketing, or a closely related function
- • Demonstrated track record building customer advocacy programs for technical audiences or at early-stage companies
- • Strong ability to craft narratives that resonate with developers while articulating clear business value
- • Experience producing a range of content formats: written case studies, video testimonials, technical blog posts, social content
- • Comfort engaging directly with technical audiences — you understand developer workflows, tools, and priorities well enough to be credible in the room
- • Excellent at making complex technical concepts accessible across different audiences and formats
- • Deeply organized and naturally process-oriented — you build systems, not just outputs
- • Thrives in ambiguous, fast-moving environments where the programs you're running don't exist yet and you're the one building them
- • Proactive and detail-obsessed, with a low tolerance for assets that are out of date or processes that only live in someone's head
🏖️ Benefits
- • Competitive compensation, including meaningful equity
- • 100% coverage of medical, dental, and vision insurance for employee and dependents
- • Flexible PTO policy including company wide Winter Break (offices closed from Christmas Eve to New Year's Day)
- • Paid parental leave
- • Fertility and family-building stipend through Carrot
- • Company-facilitated 401(k)
- • Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities
Skills & Technologies
About BaseTen Inc.
BaseTen provides a serverless, GPU-accelerated platform that lets machine-learning teams deploy, scale and monitor custom models behind autoscaling inference endpoints. The service abstracts infrastructure management, supports PyTorch, TensorFlow and Hugging Face artifacts, and offers built-in observability, A/B testing and fine-tuning. Customers integrate via REST or GraphQL APIs and pay only for compute used. Founded in 2019 and headquartered in San Francisco, BaseTen targets data scientists and product teams seeking production-grade ML serving without Kubernetes complexity.
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