Job Overview
Location
United States
Job Type
Full-time
Category
Customer Success
Date Posted
May 12, 2026
Full Job Description
📋 Description
- • Customer Operations Specialist at Sphere Labs, a company building modern, compliance-native infrastructure for cross-border payments and settlement, working with banks, licensed entities, and regulators to enable trusted global money movement.
- • Day-to-day responsibilities include supporting customer onboarding, resolving operational inquiries, maintaining accurate records, and ensuring smooth execution of payment workflows in alignment with compliance standards.
- • The team is a fully remote, global group backed by major investors including Coinbase, Kraken, and Jump Trading, focused on enabling stablecoin adoption and modern financial rails for regulated institutions.
- • In this role, you will develop expertise in cross-border payments, compliance operations, and financial infrastructure while contributing to the evolution of global money movement systems.
🎯 Requirements
- • Strong communication skills
- • Systematic thinking and problem-solving abilities
- • Ability to work independently as a self-starter
- • Experience or familiarity with customer support or operations in financial or tech environments
- • Comfort working in a fully remote, global team setting
- • Understanding of compliance-sensitive processes or willingness to learn
🏖️ Benefits
- • Fully remote work with global team collaboration
- • Opportunity to work at the forefront of stablecoin and cross-border payment innovation
- • Backing from industry leaders including Coinbase, Kraken, and Jump Trading
- • Meaningful impact on the evolution of global money movement infrastructure
- • Early-stage involvement with significant growth potential
- • Partnership-driven environment with banks, regulators, and licensed entities
Skills & Technologies
About Sphere Laboratories Inc.
Sphere Laboratories is a biotechnology company focused on developing novel therapeutics for challenging diseases. They leverage advanced computational biology and machine learning to identify and validate new drug targets, accelerating the discovery process. Their platform aims to address unmet medical needs in areas such as oncology and immunology. By integrating cutting-edge technology with deep biological expertise, Sphere Laboratories seeks to bring innovative and effective treatments to patients faster. The company operates within the pharmaceutical and biotechnology industry, contributing to the advancement of precision medicine and personalized healthcare solutions.
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