Customer Service Sales Representative (TSX)

📋 Description

• • Customer Service Sales Representative (TSX) at Comcast Corporation is a virtual role focused on delivering exceptional customer experiences while driving sales and retention through consultative engagement.
• • Day-to-day responsibilities include handling customer inquiries via phone, email, SMS, and chat; troubleshooting technical issues; resolving service disruptions; promoting self-service options; and identifying opportunities to recommend additional products and services based on customer needs.
• • The role operates within Comcast’s customer service and sales organization, which emphasizes the company’s Operating Principles, Net Promoter System, and a culture of inclusion, innovation, and customer-centricity.
• • Employees in this role can develop strong communication, problem-solving, and sales skills; gain deep knowledge of Comcast’s products and services; and pursue career growth through structured progression plans and performance-based incentives.